• Report: #212869

Complaint Review: Bidz.com

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  • Submitted: Tuesday, September 26, 2006
  • Last Posting: Thursday, December 10, 2009
  • Reported By:Apple Valley California
Bidz.com
3562 Eastham Drive Culver City California 90232 U.S.A.

Bidz.com - Bill Me Later - Garry Itkin - Lawrence Kong ripoff billed for merchandise I di not receive-refused to refund bill-me-later keeps adding interest & late charges! Culver City California

*Consumer Suggestion: Fraud Investigation for Bill Me Later


1Author 2Consumer 2Employee/Owner

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I DID NOT RECEIVE the items I ordered.
I did not receive any notice that the items had even been shipped.

A month later I received a bill from Bill Me Later - I contacted them because I did not receive the merchandise, and this company fraudulently billed me for something I did not receive.

Eventually - A "partial" refund was issued.
But Bill-Me-Later keeps adding late fees and interest charges to the $20!! My last bill from them was for $84.27!!

For something I never received!!!

Can they get away with this?
Neither company has been any help and both refuse to accept responsibility for this issue - each passing me off to the other!

This is FRAUD that I was charged $20.65 - and now being billed over $80!! for something I DID NOT RECEIVE!!!! which is going to end up on my credit report - because I have refused to pay the Bill-Me-Later bill!!

Stay away from BIDZ.com - the merchandise is crap (not even close to the value they claim), their customer service is not existent and they have conspired with BILL-ME-LATER to rip you off!

Carole
Apple Valley, California
U.S.A.

This report was posted on Ripoff Report on 9/26/2006 3:23:54 PM and is a permanent record located here: http://www.ripoffreport.com/jewelry-stores/bidz-com/bidz-com-bill-me-later-gar-8j764.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

Bidz.com

AUTHOR: Customer Service Team - Culver City (U.S.A.)

Dear Customer,

We would like to begin by apologizing for any inconveniences this may have caused. We would like you to know that our company now more than ever takes extra measures to prevent things like that from occurring.

If you have any questions and concerns please feel free to contact us.

Thank you,
Bidz.com
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#2 Employee

Following up - Bill Me Later

AUTHOR: Heather Fields - Timonium (U.S.A.)

Carole,
I work for Bill Me Later and came across your recent comment. I would be happy to help follow up on this situation for you. Please feel free to contact me at your earliest convenience via email: Heather.Fields@billmelater.com

Sincerely,
Heather Fields
Bill Me Later, Inc.
Heather.Fields@billmelater.com
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#3 Consumer Comment

Thanks for the info

AUTHOR: Sundeep - North Brunswick (U.S.A.)

Thanks for the info I almost purchased from bidz.com and bill me later now I wont use both their services.
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#4 Consumer Suggestion

Fraud Investigation for Bill Me Later

AUTHOR: HBSS - (United States of America)

I’ve read several stories about consumers being charged inflated interest fees – some exceeding an APR of more than 100 percent. These charges are unfair and illegal according to California’s consumer protection laws. I work with a law firm investigating Bill Me Later for illegal billing practices and they want to hear from California residents taken by this scheme who may be interested in participating in a case. Share your story at (((Redacted)))


Good Luck!


Tina




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