Kay Jewlers ripoff fraud and/or incompetence rip-off scam liars San Diego California

I (thought)I was purchasing a ring for my sweetheard, on Valentine's Day. After waiting a week for it to be sized, I went to pick it up. Within minutes of leaving the store, we noticed a diamond beget missing. We took it back and...it has been pure hell, lies, and major screwups.

It has now been twelve days later and we still do not have a ring, after I was told it was ready THREE times, and went to pick it up. Now I am told that they will "help me out" by ordering the missing diamond for me. The manager is on vacation in Ohio and no one knows anything at all. T

he jeweler who was supposed to polish it, who lost the diamond in the first place, and who was supposed to "repair it" (what I, essentially, never took possession of), got the order completely mixed up, and the help (salespeople)are almost all new (without a clue) and continuously made false pronmises and mistake after mistake.

NEVER BUY ANYTHING FROM KAY JEWELERS, unless you want nothing but fraud, deception, and/or incompetence, and lots and lots of trouble!

Frank
San Diego, California
U.S.A.