• Report: #837073

Complaint Review: Toppandora

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  • Submitted: Friday, February 10, 2012
  • Posted: Friday, February 10, 2012
  • Reported By: bugbug — United States of America
Toppandora
Internet United States of America

Toppandora Fake product and no way of returning the product, Internet


1Author 0Consumer 0Employee/Owner

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So I bought a bracelet from pandora and wanted to get a good deal on the charms.  I came across this website which showed pictures from the original pandora site.  Great descriptions about the product and stated, "authenticity guaranteed."  Their website had a new york phone number for customer service which no one ever answered at any time.  My order came after a week and it was not authentic! 

The products barely matched the pictures.  I contacted their customer service email, and the same person "Michael" replied to me.  At first he denied the poor quality of the product then offered a $25 credit for my $100 order and said i get to keep the order.  I denied and requested a full refund.  It took me over a week to get a return address to ship the order back to. 

After a month, the package came back to me saying that the address does not exist.  They gave me a fake shipping address!!!!  I contacted customer service again, and this time they changed the name, "Amy" and she said the address is correct, please reship.  After a few weeks, i realized the website domain doesn't exist!  They are ripoffs!  All they wanted was my 100 bucks!!!  This was my first and last time trying to get a bargain especially from China!  It's best to buy from the authentic store.

This report was posted on Ripoff Report on 2/10/2012 9:52:47 AM and is a permanent record located here: http://www.ripoffreport.com/jewelry-stores/toppandora/toppandora-fake-product-and-n-69e60.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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