Report: Zales Jewelry

Reported By: (antioch California)

Zales Jewelry ripoff dishonest fraudulent billing, advertized no % for one year then back charged interest for one year at rate of 23.73 after paying acct .off in full was charged 700.00 % this was within the first year Antioch California

*Consumer Suggestion... DELETE your account number!

1Author 2Consumer 1Employee

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Zales Jewelry

Zales Credit Plan Po Box 689182 , Des Moines Iowa . 50368-9182
Antioch California 94509
U.S.A.
Phone: 800-586-6923
Web Address:

Category: Jewelry Stores

Submitted: Sunday, July 31, 2005

Last posting: Monday, December 28, 2009

zales jewelry

7-31-05
2550 somersville road
antioch ca. 94509
phones 925-754-2938 925-779-1507

Rings and diamond bracelet purchased on a promotional advertizement no % for one year. acct. I paid off in full in july which was one year. Then they said I had to pay 23.73% retroactive for the year which amounted to over 700.00 sales promotional big signs all over the store no interest for one year no sign stating 23.73% retroactive when acct. was paid off.

This is a complete scam being done by zales jewelry and account issued citibank usa . I have no phyical address for citibank whos phone numbers are as follows 888-438-6255 or customers service for zales 800-586-6923 my account # for citibank--6035 2510 8402 8922 and zales .

Anton
antioch, California
U.S.A.

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REBUTTALS & REPLIES:

1Author 2Consumer 1Employee

Ex-Employee

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Late payment anytime can make the 0% void

Ms. - Dallas (U.S.A.)

SUBMITTED: Tuesday, August 30, 2005 POSTED: Tuesday, August 30, 2005

I used to work for Zales for over a year. If you choose to take advantage of the one year no interest offer, you are required to pay at least the minimum due by the due date each month; if you don't, the whole agreement can void out and you'll be hit with interest from the date of purchase.

PS Don't push your card info online :)

Consumer Comment

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hope that accout is closed

Wallflower1687 - Johson CIty (U.S.A.)

SUBMITTED: Wednesday, September 12, 2007 POSTED: Wednesday, September 12, 2007

because just about any one could go run up your account with that number, because store associates dont check ids often, all they want is comission.

You should also check you statments because it says exactly when you have to pay it off and if you dont what you will be charged.

Consumer Suggestion

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DELETE your account number!

Liilin - (United States of America)

SUBMITTED: Sunday, December 27, 2009 POSTED: Monday, December 28, 2009

Anton,

You need to DELETE your Citi Account Number from the site. This is a public site - someone can steal your information and charge products to that account number.

Contact the Better Business Bureau to resolve, if you haven't already. Don't want to see you ripped off again!