Zales Jewelry
Southern Hills Mall
Sioux City Iowa 51106
U.S.A.
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ZALES JEWELRY STORE RIP-OFF *UPDATE
1Author
0Consumer
0Employee/Owner
Christmas 2000, my husband bought me a heart-shaped diamond necklace from Zales Jewelry located at the Southern Hills Mall in Sioux City, Iowa at a cost of $212.96. Just before Christmas 2001, I noticed that two of the diamonds were missing, so I took it back to the mall store to be repaired. That was the last time I saw it!!
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1
AUTHOR: ED - Salt Lake City ()
SUBMITTED: Thursday, February 07, 2002
POSTED: Saturday, November 16, 2002
Call it coincidence or whatever, but I got a call from the manager of the Southern Hills Mall Zales store tonight. Seems he was talking to his boss and they decided that I should come out and pick out anything in the store that I wanted. So, I picked out a ruby and diamond pendant worth a little more than I had paid for my original piece. Although this does not bring back my original necklace, I will give them an "E" for effort. And, no, I will not be doing any further business with Zales. There should have been no question from the very first day that this would have been the proper course of events.