• Report: #579001

Complaint Review: Bella Cucina

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  • Submitted: Saturday, March 06, 2010
  • Last Posting: Saturday, March 13, 2010
  • Reported By: Lynn — Pierz Minnesota USA
Bella Cucina
1050 North Highland Avenue Atlanta Georgia 30306 United States of America

Bella Cucina Sensio - rebate processor Not honoring rebates. Atlanta, Georgia

*UPDATE by author: Received rebate


2Author 0Consumer 0Employee/Owner

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Bought a Bella Cucina Rocket Blender and a Griddle on the day after Thanksgiving.  It was a Macy's sale with $10 rebate on each (total of $20).  They do not even have my rebate on file.

They refused my sister's rebate on the grounds that they did not receive it by the deadline.  However, I know that she mailed it prior to the postmark date.  They threw out the envelope so do not have proof that it was not mailed on time.  They just refuse to honor the rebate.

After all the other comments online regarding Sensio, the rebate processor, I will not even call them.  I will be calling Macy's directly.

I will never buy Bella Cucina again!

This report was posted on Ripoff Report on 3/6/2010 10:36:41 AM and is a permanent record located here: http://www.ripoffreport.com/kitchens/bella-cucina/bella-cucina-sensio-rebate-p-33d8b.htm.

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Updates & Rebuttals

#1 Update By Author

Received rebate

AUTHOR: Lynn - Pierz (USA)

I did call Sensio, the rebate processor.  They stated that my rebate was just mailed.  I received the rebate yesterday, 3/12/2010.  The rebate checks were dated 1/12/2010.  Two months to mail????

With all the complaints and problems regarding the rebates, I will never again buy a Bella Cucina product.  They show customer service at its worst.

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