Caplan Duval accepted payment and did not send product Cote St-Luc Quebec

In November 2008, I purchased $433.25 worth of Port Merion dishes from Caplan Duval. After one month I received only a portion of my order. I made several phone calls to the company and I then received another small portion of my order in January 2009. I have made many more phone calls and sent many emails. At first I was being assured my order was en route, now I am receiving no answer. I have no recieved the rest of my order as of April 2009 and my requests for a refund have gone unanswered.

This is unacceptable and people need to be warned not to buy anything from this company! This is not the first incidence of this occuring.

Allison
Halifax, Nova Scotia
Canada