Cindy Atchley dba Advanced Concepts in Kitchens and Baths A kitchen remodel nightmare Internet

Hiring Cincy Atchley dba, Advanced Concepts in Kitchens and Baths was a huge mistake. I did all the right things, checked references and the contractor's board. However, I neglected to ask if the references were recent and I now believe that they were references from some time ago and that Ms. Atchley has neglected to maintain quality and professionalism in her business. The ONLY aspect of my kitchen remodel job that was good was her design. Her sub-contractors were unskilled and lacked professionalism. Cindy was never here overseeing the job as promised and I had to act as the contractor overseeing all of her workers. Her contractors were constantly bad mouthing her and her skills and there was little to no communication between her and her crews.

The ONLY time Cindy showed up was to collect money.

My final product is sub-par. The floor is the worst. The cement slab was never made even after removing the original tile, so I have uneven tile and grout. The grout was mixed wrong so right from the start the color and texture is uneven. The tile backsplash is uneven because the tie guys did not even out the wall after they removed the old tile and tiled over the holes they made. The drywall repair and re-texturing was a hot mess untill we re-textured ourselves. The electrical outlets move and the outlet plates all rock because the tile is uneven. The tile guys scratched the stainless steel sink.  The cabinet installer drilled half the holes wrong for the handles, installed the corner cabinet wrong, did no trim work, and cussed at me when I asked him to finish the job correctly. He was banned from my home. Some of the problems were somewhat fixed, certainly NOT to satisfactory standards. Most importantly, let me make it really clear that the job was NEVER COMPLETED. Ms. Atchley, stopped communicating with me and did not complete the terms of her contract. We completed the job ourselves and still have to have the tile floor re-grouted. This contractor should not be in business.