• Report: #548353

Complaint Review: Shirestone Custom Countertops

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  • Submitted: Friday, January 01, 2010
  • Last Posting: Monday, March 15, 2010
  • Reported By: Brian — Harrisburg Pennsylvania U.S.A.
Shirestone Custom Countertops
501 N. Fort Street Nixa Missouri 65714 United States of America

Shirestone Custom Countertops Counterfit Systems Franchaise Scam & Defective Products w/ Safety Issues Nixa, Missouri

*Consumer Comment: Our Countertops and Beyond


1Author 2Consumer 0Employee/Owner

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Despite a few rebutttals by family, friends, invested clients and fellow criminals, the SHirestone Custom Countertop franchising and sales is a SCAM.

The Jecker's are professional rip-off artists that have located a equally invested celebrity type or x-celebrity in Pat Simpson to pose as a spokesperson for a fee.

There are over 180 well intentioned, honest business people, contractors and corporations that have been fleeced by the Jecker's & Company. The concept is to offer a product which is grossly misrepresented in its capabilities and its "food safety" claims.

There are currently complaints being filed with the State's Attorney in Missouri to investigate the claims, practices and business legality of this company.

Pending legal action is under consideration by numerous parties that were taken in my this charming, folksy, "Gee Golly", "I really appreciate you", "Duckie" approach that is simply a gross misrepresentation on all accounts.

Simply stated "RUN!" if you hear, see or smell of this product! God Bless!

This report was posted on Ripoff Report on 1/1/2010 7:41:02 AM and is a permanent record located here: http://www.ripoffreport.com/kitchens/counterfit-systems-s/counterfit-systems-shirestone-5d7d7.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

My great countertops are not a scam

AUTHOR: Richard M - Reno (United States of America)

   I am not family, friend, or invested client of the Shirestone company, but I am a satisfied customer of Sierra StyleStone LLC, of Reno, NV that installed the Shirestone in my kitchen. 

   We had our entire kitchen redone with Shirestone covering all the countertops and the entire backsplash, and it looks fantastic.  I have to admit that within a week after the job was completed, I put a small gouge in the top of the island. This was a mistake on my part because I put something sharp on the counter top before it was fully hardened to its maximum, which I understand takes about one month. 

   After calling Sierra StyleStone and advising what I had done, they responed within a couple days to repair the gouge and reseal the entire island top.  The spot is no longer visible and the total job is still fantastic and I forsee no reason why it won't remain that way.  If fact, we are looking at having them do our fireplace front and mantel in Shirestone.

   So I can not speak as to what kind of company Shirestone is, but I can say that if all their dealers were as professional and competent and concerned with customer satisfaction as the people of Sierra StyleStone, there would be ZERO complaints filed against Shirestone with Ripoff Reports.

Richard M.  Reno, NV


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#2 Consumer Comment

Our Countertops and Beyond

AUTHOR: WildOne48 - Sparks (USA)

We are not friend nor family or invested client either and yet we feel as others do that this product is a sound investment.  We had a bar installed in our new addition and had the Shirestone product installed by the professional staff at Sierra Stylestone LLC of Reno, NV.  We were so impressed with the product and the processes they used to create our own unique countertop that we had them come back and do our outside grill and firepit countertops which have been exposed to 100 plus to minus 10 degrees since they were installed and still look like the day they were finished.  We are also having this same product installed for seating and tables for our outside lounging area.  This product has been in our house for a year and has been everything advertised and the staff at Sierra Stylestone LLC have been nothing but professional and a joy to work with.
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