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  • Report: #564922

Complaint Review: Surface Encounters

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  • Submitted: Friday, February 05, 2010
  • Last Posting: Friday, February 12, 2010
  • Reported By: Dave — Chesterfield Michigan United States of America
Surface Encounters
16280 23 mile rd. macomb Michigan 48044 United States of America

Surface Encounters counters dont fit, mismeasured, sink opening to small, came in two peaces, when promised one peace macomb, Michigan

*UPDATE by author: promises were kept


3Author 0Consumer 0Employee/Owner

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Counters where mismeasered or cut wrong, overhang is 1.5" at one end and 2" at the other. Sink opening is .75" to small. Counter came in two peaces when told it would be one peace. Does not fit agianst the wall ether. Can not get any response from company.

This report was posted on Ripoff Report on 2/5/2010 9:58:24 AM and is a permanent record located here: http://www.ripoffreport.com/kitchens/surface-encounters/surface-encounters-counters-d-66747.htm.

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REBUTTALS & REPLIES:
3Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Update By Author

They have promised a new counter

AUTHOR: Mark - Macomb (USA)

They have promised in that very same day they would cut a new counter top and install it in a couple of days, sounds good to me! The measerments turned out OK.
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#2 Update By Author

promises were kept

AUTHOR: Mark - Macomb (USA)

new counters were installed on time, and they look great now. we would recommend to anyone.
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