SUBMITTED: Tuesday, February 02, 2010
POSTED: Tuesday, February 02, 2010
This person is clearly confused, which is understandable, I will attempt to set the record straight as some of these "facts" are very mixed up. Access Financial and Fidelity Corporation are two seperate companies, located in two seperate cities and owned by completely different people. This is public information, easily verifed at www.sunbiz.org. There was a point in time where Fidelity was servicing the clients of Access Financial. Access has since gone out of business. If this consumer has a complaint with Access Financial, they should complain against them as that is who they paid their money to.
The consumer claims that the payment was "fraudulent" yet they also describe how they electronically signed a contract with the company. If you sign a contract and agree to pay a retainer fee; it is an authorized transaction. If the person decided they did not want to go through with the program the payment does not all of the sudden become a "fraudulent" transaction. With regard to the documents that are requested, it is the person's mortgage lender that asks for this information in order to get the modification completed.
I assure you that any reputable company or organization that assists people with loan modifications will ask for the same. It is true that we are not registered with the BBB, but we do have a B+ rating with them and hundreds of satified clients.