• Report: #519033

Complaint Review: CHASE

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  • Submitted: Tuesday, November 03, 2009
  • Last Posting: Tuesday, November 03, 2009
  • Reported By: Gerard — Clifton New Jersey United States of America
CHASE
PO Box 15153 Wilmington Delaware 19886 United States of America
  • Phone: 8009452000
  • Web:
  • Category: Lawyers

CHASE Payment Harassment I paid the bill and they continue to give late fees Wilmington Delaware


1Author 1Consumer 0Employee/Owner

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I make my payment ever month. I have a good FICO score. I continue to make my payment and every month they send me a late fee. I have the proof that I paid and even got letters from my bank (TD Bank) to prove it and they still send me late fees. I explain to them that I paid the bill and I send them proof with a copy of the statement when the check or electronic payment went through and they still send me late fees. The first time I paid the fee. The second time I wrote a letter and they waved it. The third time I got outraged and that is why I am writing this report. This is fraud and it should not be tolerated. I am paying Chase on time and they keep giving me a late fee and not a 34 dollar late fee a 100+ dollar late fee. I refuse to make payments with them anymore and would be glad to take them to court to prove they are lying and are just trying to rob people!

This report was posted on Ripoff Report on 11/3/2009 1:44:22 PM and is a permanent record located here: http://www.ripoffreport.com/lawyers/chase/chase-payment-harassment-i-pa-d64ea.htm.

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#1 Consumer Comment

Questions..

AUTHOR: Robert - Irvine (U.S.A.)

There is some detail missing and perhaps if you answer these questions it may give a bit more detail as to your situation.

What type of account is this?  Credit Card or Loan?

How are you making the payment?  Through your banks On-Line Billpay or directly with Chase?

Are you paying at least the minimum payment required?

When are you paying it?  That is what is the due date and when are they claiming they are receiving the payment.

Is the Late Fee clearly stated as $100+ or are you including the late fee as well as additional interest?


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