• Report: #488485

Complaint Review: Kelly Robbennolt

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  • Submitted: Tuesday, September 01, 2009
  • Last Posting: Wednesday, October 14, 2009
  • Reported By: Jim — San Lorenzo California USA
Kelly Robbennolt
www.uslendermods.com Provo Utah United States of America
  • Phone: 8017876398
  • Web:
  • Category: Lawyers

Kelly Robbennolt US LENDER MODS Attempted to represent us with our mortgage lender to modify our mortgage. Provo, Utah


3Author 0Consumer 0Employee/Owner

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US LOAN MODS represented themselves as experienced and successful loan modification experts who could help us with a loan modification with our lender.

Their plan of action was to have us obtain all the cash we could from our credit cards; they would help us with this by acting like a "seller" of services, putting this money in their account.

They would then use this money as leverage to convince the bank of modify the loan.

There was an upfront fee of about $1,000.  In order to obtain an upfront fee of any amount to do a loan modification, a firm MUST be licensed to do business with the CA Department of Real Estate.  This firm is not so registered.

This report was posted on Ripoff Report on 9/1/2009 5:59:05 PM and is a permanent record located here: http://www.ripoffreport.com/lawyers/kelly-robbennolt/kelly-robbennolt-us-lender-mod-3847c.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
3Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Individual Responds

James Royce & Gwen Wong

AUTHOR: Kelly Robbennolt - (USA)

SUBMITTED: Friday, September 25, 2009

James and Gwen's were upside down by over $300,000 in there home. We offered to assist them and I spent aproximatly 3 hours on the phone with them over a 3 week period.  I called James up on a previously scheduled time slot and he yelled at me, told me that we weren't licensed in California and hung up on me.  Although I tried him back repeatedly to respond to his claims he never would take my calls.

We never required any upfront fee to assist James and Gwen, however, because of the way we were structuring their finances we asked if that could be part of the package.  We encourage James and/or Gwen to call us and we will provide any services they need help in for FREE.  They can call me directly at 801-787-6398 or email at kellyrobbennolt@gmail.com.






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#2 Update By Author

US Loan Mods -- REBUTTAL and RETRACTION

AUTHOR: SierraJim - San Lorenzo (USA)

SUBMITTED: Wednesday, October 14, 2009

Please disregard my previous comments about US Loan Mods.  The report was made after viewing a video from the California Department of Real Estate where they implored consumers to beware of companies who want to charge an upfront fee to do a loan modification.

Turns out that US Loan.d Mods was NOT asking for an upfront fee and thus was not in violation of any CA Department of Real Estate rules.  Additionally, US Loan Mods was not asking us to put any funds into their account.  They did want us to consolidate all our cash for the purpose of leveraging with our credit card companies.  

After clearing up this communication problem, I am now of the opinion that US Loan Mods should was NOT trying to rip us off.  On the contrary, they appear to be legitimate  negotiators.

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#3 Update By Author

Update of my ripoff report

AUTHOR: SierraJim - San Lorenzo (USA)

SUBMITTED: Wednesday, October 14, 2009

Turns out that this was all a communication mishap.  US LOAN MODS did not want to put any of our funds into their account and use it as leverage.  They were actually trying to help us consolidate our debt.

Additionally, they had no intention of charging an "upfront fee."  They proposed to have us pay their invoice AFTER the loan was modified -- not before.  Therefore there was no need for them to be licensed by the State of California Department of Real Estate.

I since discovered that US LOAN MODS is a legitimate business enterprise helping people with their mortgages.

I hope this clears up any previous misunderstandings.

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