JP Morgan chase Bank in Glendale California chase bank, Michelle L. Rivas( office manager) un believable...worst customer service ever, USF fees ripping off customers, big theif steeling our money!!! Internet

nothing make sense with chase bank  system. there are lot of errors and no one want to see it or believe it. on Monday Nov 9th, 2009 my checking account that i only pay my bills with was positive and by Wed. 11th it became -200 due to JP Morgan chase bank NSF fees. i got charged 6 times. when i checked on Monday noon my account in the branch located in universal city, ca everything was fine all my 5 transactions were cleared out and my account still was positive, the only charge was not gone through was my car Pym of 490.00. in the branch i deposited a check which they put it on hold for a day and they do not even allow me to cash the checks, this funds not being available caused my account not have enough available for my car payment. i called the branch later and agent told me not to worry about anything if my car Pym come through by midnight the bank will pay but i will get one NSF 33.00 charge. since i was short on time having my dad in the hospital for brain surgery i let it go and i was fine with one penalty fee. on Tuesday i checked my account and all that was changed.  my car Pym went through midnight and since i was short they place that transaction before all my old charges that was cleared on Monday noon. this caused my account showing all my transaction as NSF. no one still can explain how this works. went to Glendale location which was Washington mutual bank before and Michelle Rivas office manager for this chase bank all had to tell me was about their jacked up policy and contract, asked if i read their contract all their customers got it and i should have read it, i told her my account is paperless i did not get anything then she said well i should check my emails then, because they did send it via email; she explained that their system shows the car Pym came through before and i kept telling her that was not true because on Monday all my transaction showed were cleared so in my world car Pym is suppose to be posted after what i saw but in world is different. she said how the bank does is that they do not care what time transaction come through they pay the big amount first which in this case my car Pym was highest amount then my other five transactions; this does not make sense to me and I can not understand how their system smoothly rip you off without you knowing whats happening. after couple hours of frustaion and headache i gave up and she only took off one fee and credit me 33.00  out of 132.00 . today Friday the 13th 2009 I checked my account there are 2 more NSF. because after they taking their fees  of 132.00i had another 2 transactions came through and made my account negative. i cant take this any more it amazes me how this bank just in day light steeling our money and i can not do anything about this. this is wrong and is steeling if this happen to me i  know it happens to millions out there as well.  JP Morgan Chase bank is steeling from everyone by using their stupid contact and policy as an excuse to steel from all of us. there is no customer service there is no understanding no compermising nothing as long as they rip you off they are good. I can not wait to close this account and move on to another company because this is the worst bank ever; very disappointed from this well known company and their staff they are like robots brain washed...by contracts and chase policy!!!