Report: #541897

Complaint Review: Sears Roebuck Co

Submitted: Friday, December 18, 2009
Posted: Friday, December 18, 2009
Reported By: Young — sunrise Florida United States of America

Sears Roebuck Co

1901 S.University Drive davie Florida 33324 United States of America

Phone: 954-475-8240
Web: www.sears.com
Category: Legal Process Servers

Sears Roebuck - KMART STORE 3176 sears charge me two refrigerator instead of one. davie, Florida

1Author 0Consumer 0Employee/Owner

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Sears charged me twice on my credit card and now they won't give me my money back.– Sears even admits they double charged me and told me to deal with my credit card company to dispute the charges. However my credit card company informed that they couldn’t get involved in this situation since purchase was done more than year ago. I have been talking to Sear almost year for this matter. But Sears will not respond to the situation and won't refund for the money they took from me.

To make things worse this all happened when I had been terribly stressed out dealing with my father who was diagnosed with terminal cancer and passed away shortly after. This year I am finally getting my life back together and while doing my tax return I found the double charge from Sears. I was terribly disappointed at Sears for not being willing to refund my money after they investigated and admitted to the double charges. The charge was for $875.55 and I really can't afford to just let this one go. I have been a very loyal customer to Sears and I just can't believe they did this to me. I have ALL the information and documentation pertaining to this problem and I really need help, please.

This report was posted on Ripoff Report on 12/18/2009 2:33:42 PM and is a permanent record located here: http://www.ripoffreport.com/legal-process-servers/sears-roebuck-co/sears-roebuck-co-kmart-store-dbdf9.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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