The Firm / Mod By Lawyers This Loan Modification Company did nothing for me and will not grant me a refund. DO NOT DO BUSINESS WITH THEM. Rancho Cucamonga California

This company was formerly know as "The Firm". This company has failed to perform a home loan modification for me. They also refuse to give me a refund. As a matter of fact, they made things worse for me.

I hired this company to peform a home loan modification for me over 10 months ago. I paid them $7000 up front. BIG MISTAKE. They said they would use their lawyers to "negotiate" a loan modification for me. They said I would be "jumping for joy" by the time they were done, which would be in about 3 months.
Boy was I swindled. It's been over 10 months and still no loan modification.
Turns out "Mod by Lawyers" has little to do with lawyers. After speaking with some of their agents they told me "we are to busy to use lawyers on every case". This has left me very confused since the reason I hired this company was to have a lawyer negotiate a loan modification for me. What they actualy do is used hired hands to collect your papers then they just push them off to the bank. Thats it. No lawyers, no negotiating involved.
I could've done that myself. And I actually have done that myself with better results.
Also their customer service is HORRIBLE. They rarely called to give me status. I had to call them to ask what was going on with my case. Most of the time it was difficult to find the person who was on my case and once found they would ask for documents that I had already submitted to them. When I asked why they were so difficult to work with, they said " we are just
to busy to keep track". Ironically, it has been easier to work with the bank directly than it has been working with "Mod By Lawyers".
Sincerely, this has been the worst rip-off in my life.

I would simply like for "Mod By Lawyers" to refund my $7000, which they refuse to do.

I RECOMMEND NO ONE DO BUSINESS WITH THIS COMPANY.

Ricardo
Redondo beach, California
U.S.A.