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Report: #787519

Complaint Review: Select Merchandising Services - Smyrna Georgia

  • Submitted:
  • Updated:
  • Reported By: Noslave Wages — YourTown Nationwide United States of America
  • Author Not Confirmed What's this?
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  • Select Merchandising Services 1955 Lake Park Drive, Suite 400 Smyrna, Georgia United States of America

Select Merchandising Services UNFAIR LABOR PRACTICES, dishonest, horrible managers - Smyrna, Georgia

*Author of original report: SELECT MERCHANDISING SERVICES UNFAIR LABOR PRACTICES

*UPDATE Employee: Select Merchandising Services is a good employer

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I recently answered an ad in the Palm Beach Post and Craig's List for part-time work as a merchandiser for Select Merchandising Services.

An excerpt from their ad is below.

MERCHANDISER POSITION(S) AVAILABLE

Select Merchandising Services..
JOB DESCRIPTION

...Salary is paid on an hourly rate.  Stores need to be serviced weekly, bi-weekly, monthly and quarterly depending on the store.
...Stores must be serviced during their normal day time business hours Monday -- Friday.
...Candidate must have access to computer, printer, email and be able to respond to regular communications.

I received a call from a Select Merchandising Services manager and was asked to meet at a local fast food restaurant for a job interview.   During the interview, the manager said it was absolutely necessary for me to have computer access so I could receive, read, send, and print out Select Merchandising Services company emails.

The manager stated that as part of the job, every Sunday I would receive emails from the company, Select Merchandising Services.   Each Sunday, I would be responsible for reading and printing out company emails from my computer.  I agreed and was immediately hired as a magazine and book merchandiser for Select Merchandising Services.  I did not expect what would happened next.

That Sunday, around 3:15pm, I received 5 mails from Select Merchandising Services.  I put a new black ink cartridge in my printer and began to open the emails to print them out when I noticed there were PDFs attached to each email.  There were 37 PDFs in all.  Many of the PDFs consisted of several pages.  On total, I received approximately 89 pages of material that I opened, read, and printed out from my computer printer that Sunday solely for the benefit of Select Merchandising Services.   I was surprised to find an email within the stack that required me to reply by email to the manager before Monday 8am.  I immediately replied by email to the manager and finished printing out the company material.  The process took me well over an hour and drained the new black ink cartridge dry.

Monday morning 7:30 am: I received an email from the manager.(before work hours).  He said he needed me to respond by email immediately.  I responded.

Later that day I saw the manager and asked that since I was paid by the hour, was it necessary to separate the work I did on Sunday from the rest of the week.  He answered. "You don't get paid for working Sundays.  Nobody does."

I said, You said I was responsible for receiving, opening, printing, the emails from my computer on Sunday.  He said, "Yes, it is necessary for your job, but there is no pay for it".

I asked, how do I get reimbursed for the printer ink I bought to print out company emails on Sunday?  He said, "You don't get reimbursed for your printer ink, that is your responsibility."

Monday evening 11 PM: An informational email from the manager. (after work hours).

Thursday 6:45pm to 10:15pm: (after work hours) 3 more instructional emails from the manager for me to read and print out.

Later I asked the manager: How do I record my time so I'll get paid for sending and replying to required company emails before or after work hours?  "You will not get paid for it.  That's just the way it is.  If you don't like it, you can quit and we'll get someone else to do the job."

After repeating the same sequence of events the following week, I quit.

Let it be known to all that:
SELECT MERCHANDISING SERVICES IS GUILTY OF UNFAIR LABOR PRACTICES.
Had I known from the beginning that Select Merchandising Services would not pay for work known to be routinely performed for Select Merchandising Services, I would not have agreed to accept the job.  And neither would any other reasonable thinking person.

Select Merchandising Services willfully withholds their unfair labor practices from the applicant knowing that if the applicant knew their unfair labor practices the applicant would decide not work for Select Merchandising Services.  Select Merchandising Services managers are acting in a dishonest and immoral manner in the attempt to attract workers to Select Merchandising Services.

This report is being filed in the hope that it will prevent someone else from becoming a victim to their immoral and dishonest labor practices.

I highly recommend you find an alternative to working with Select Merchandising Services for the following reason:

UNFAIR LABOR PRACTICES

DO NOT DO BUSINESS WITH SELECT MERCHANDISING SERVICES

This report was posted on Ripoff Report on 10/11/2011 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/select-merchandising-services/smyrna-georgia-30080/select-merchandising-services-unfair-labor-practices-dishonest-horrible-managers-smy-787519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

SELECT MERCHANDISING SERVICES UNFAIR LABOR PRACTICES

AUTHOR: Noslave Wages - (United States of America)

POSTED: Monday, October 17, 2011

Select Merchandising Services representatives reply to this report in an untrue and misleading manner in the apparent attempt to hide from the general public the fact that Select Merchandising Services is knowingly and willfully engaged in UNFAIR LABOR PRACTICES.

UNFAIR LABOR PRACTICES
DO NOT DO BUSINESS WITH SELECT MERCHANDISING SERVICES.

To learn more, go to selectmerchandisingservices[dot]net

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#1 UPDATE Employee

Select Merchandising Services is a good employer

AUTHOR: AttitudeIntegrityAccountability - (United States of America)

POSTED: Friday, October 14, 2011

Dear Mr. Wages,

As HR Director for Select Merchandising Services I would like to set the record straight.
The fact of the matter is that Select Merchandising Services DOES pay its employees for miscellaneous time that they spend reading and responding to emails Every payroll we pay thousands of dollars to our employees for this particular earnings code.  If you will review your pay stub you will note a line-item called ADMIN, which is calculated based upon the number of customers you service.  Additionally we allow employees to submit substantiated additional Admin Time when their actual time exceeds the calculated amount we offer each pay period.

I apologize if our supervisor mis-communicated this fact to you, we are reviewing our payroll practices with all of our supervisory team based upon your comments.

When you say that you received 89 pages of information on your first weekend you are likely correct we send information to our newly hired employees that we feel will be useful to them in their jobs, such as the employee handbook and a memo describing how to access your paystubs online.  We do not require that employees print this material, and in the future I will make a point of clarifying this to new hires.

Im sorry that your experience with Select Merchandising Services was not a positive one.  We do care about our employees and we take their comments and concerns into consideration daily through our employee suggestion program and open door policy.  Though you are no longer employed with us, I would welcome your contacting me to discuss your situation in more detail so that we can ensure we have addressed any additional issues.
Yours very sincerely,

Jim Bock, HR Director

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