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  • Report: #521201

Report: Idearc Media LLC Verizon Superpages.com

Reported By: ronnie ( )

United States of America

Idearc Media LLC Verizon Superpages.com Verizon Yellow Pages Directories, Superpages.com, and SuperpagesDirect We've never heard of this company yet they sent us a bill for 1,980.28 DFW AIRPORT, Texas

*UPDATE Employee... Customer Service

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Idearc Media LLC Verizon Superpages.com

P O Box 610830
DFW AIRPORT Texas 75261-0830
United States of America
Phone:  8002693488
Web Address:  www.idearcmedia.com

Category: Liars


Submitted: Sunday, November 08, 2009

Last posting: Thursday, November 19, 2009
We've not heard of this company and would never sign up for this service even if we had heard of it. We are NOT INTERESTED at all, in this sort of service.

Yet, they've sent us a bill to our address but addressed to some company name that I suppose they made up. The bill is for $1,980.28. There's even a previous balance for $1,476.76. News to me. Current charges for advertising $490.00

Out of curiosity I went to their website and did a search for the company name they sent this bill to. It has our address (a home address by the way since we do not have a company) and info about some company that offers services that I assure you, nobody in my family can provide.

I wish to have answers to how they can do this. Do they expect to just send out thousands of these bills and some folks will just pay it because they don't want to deal with the stress of investigating what it's all about? That's what I think they're doing.

I have to much going on in my life to dedicate time to this. I'm obviously not going to pay it.



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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee
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#1
Employee
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Customer Service

Idearc - Middleton (U.S.A.)

POSTED: Thursday, November 19, 2009

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at


customerservice@idearc.com


 


Your Full Name and Title:


Business Name:


Business Telephone Number:


State in which you Business resides:


Your Contact Number


Best time to call you:


E-Mail Address:


Brief Complaint Description:


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