Nathan Reis
Internet
United States of America
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Nathan Reis Rhett Doolittle Entrust Bankcard is molding con artists out of young salesman Internet
*Consumer Comment: Completely disagree....
1Author
1Consumer
1Employee/Owner
Entrust Bankcard is out to get as much of your hard earned money as possible. President Rhett Doolittle and CEO Nate Reiss are glorified scam artists and thieves. BEWARE, they will have their representatives lie to your face about saving you money and trick you into signing a non-cancelable 5 year contract. They even lie about the terms of the contract so you wont know it is non-cancelable until you realize your getting screwed and try to cancel. I was contacted by their call center several months ago, a fast talking slick man named Shelby took over the conversation and convinced me to meet with their sales rep. I was told that my account was up for review and i qualified for a lower rate, even though this company had no file on me... they didn't even know my name until i told them. I made the appointment. i was called everyday for at least 3 months so i didnt really have a choice. First off, they will not offer you any information until they get their hands on a processing stmt.. Once they have it, it takes five minutes before the lies begin. The salesman showed me a slideshow showing my fees being cut in half, offered me free equipment, month to month contract, supplies, online reporting, and even promised to come back and check on me from time to time. I wanted to review the contract and thats where everything became apparent. The rates and fees were double what mine already were, the "free" equipment was actually a 5 year lease costing thousands, the "month -to-month contract" i was promised was actually five years as well and had hidden fees all over it in the fine print. Not only that but they claimed to be with the interchange cutting out middlemen but they were actually adding middlemen. I confronted the salesman who's name i wont mention and he looked like a dear in headlights. He began explaining that he had no idea how the process worked and that he was recruited to work for Entrust Bankcard for that exact reason. They trained him the lies as if it were the truth. This is how this company does business. They train lies as truth and send their reps out to take advantage of the business owners of this country. DONT LISTEN TO THEIR WORDS.. READ. These reps are trained to go through the contract with you and explain it in detail. It is very convincing. You MUST read it for yourself. These people are the Madoff's of the Credit Card Industry.
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REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: MadHatter - Fort Worth (United States of America)
SUBMITTED: Friday, February 03, 2012
POSTED: Friday, February 03, 2012
Everything said in this report is true. The whole thing is a total scam. SwipeSafe is all BS. We have not paid for one customers chargeback. It's why everything positive about us is so vague.
#2 Consumer Comment
AUTHOR: Mark J - (United States of America)
SUBMITTED: Friday, February 24, 2012
POSTED: Friday, February 24, 2012
I have been processing with Entrust Bankcard for over 2 years now. And everything that they pitched to me has been spot on. My bill is significantly lower than before; about 20% and I have had no issues. Not to mention that I don't have to pay for that damn thermal paper anymore!! My rep is a great guy and I have never had an issue contacting the office. I find that it is easy for people to post anonymous claims on these sites but they won't post a name so their alleged issues can be rectified....MJ