• Report: #13496

Complaint Review: Pacific Monarch Resorts, INC.

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  • Submitted: Wednesday, February 06, 2002
  • Last Posting: Tuesday, September 16, 2003
  • Reported By:Boone IA
Pacific Monarch Resorts, INC.
2201 Lind Avenue S.W. Suite 250 Renton Washington 98055 U.S.A.
  • Phone: 1-800-847-7256
  • Web:
  • Category: Liars

Pacific Monarch Resorts, INC. What Reservation? you didn't show up! Liars. Get less than what you paid for.


1Author 0Consumer 2Employee/Owner

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Ok, this is my story:
My husband and I fell for this $69.99 Las Vegas getaway......we scheduled it for November, we were going to get married there at that time. In October we had a chance to go to Tennessee and decided to get married there instead......I called "Pacific Monarch Resorts" 11 days before our arrival date, and cancelled, the guy was so nice, and told me to be sure to reschedule within 6 months......today is Feb 6th, 2002.....I called to schedule our reservation for May, only to be transferred about 4 times before some woman told me flat out that they called us 2 days before our original arrival date and that the person they contacted told them we'd be there. Ok, my husband and I live alone, we have dogs and cats, but they don't usually answer my husbands "Cell" phone. That is the phone number we used for this nightmare. They tell us that because this mystery person confirmed our reservations that we no longer could use our confirmation letter to get our accomdations that we paid for in advance.

The moral of the story.......You get what you paid for, except when dealing with this company, you actually get less....Nothing!
Thank you for listening!

Linda
Boone, Iowa

This report was posted on Ripoff Report on 2/6/2002 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/liars/pacific-monarch-reso/pacific-monarch-resorts-inc-45yy9.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

Husband of former employee at Pacific Monarch Grand Resorts - Vacations, Inc.

AUTHOR: Tyrone - San Diego ()

I have had the honor and privalege of watching my wife/co-defendants bring a class-action suit against this firm totalling multiple 8-digits. I feel it is not over yet as most of the employees have now left this firm and continue elsewhere as telemarketers mis-representing other resort/timeshare firms. How they can tell employees to issue outlandish falsehoods is a mystery to me. What is more of a twist to this is another of my wifes former employers is now implicated in similar practices of take the money and run. Seems that U.S. Resorts,Inc. is engaged in "Bad" business practices and needs investigated for mis-representing Fairfield Resorts, Inc. Why must people invest in scamming one another. Is this American? Why deceive others out of money?
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#2 Employee

most stringent company I have ever seen

AUTHOR: Jackson - Los Angeles (U.S.A.)

Hey Tyrone, take a look at your story. Is it possible it's your wife??? How does she keep finding people and companies that you say are bad. If you are so disturbed by it, tell her to get out of the industry. I work For Pacific Monarch and they are the most stringent company I have ever seen (almost too stringent). They follow every law and rukle to a T. i enjoyu working for them.
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