The contract can say anything but it doesn't matter. California law says you can cancel your order provided you do so in writing three business days of signing. If you didn't know about this law it is because SSG won't tell you as they are supposed to. This is in itself a violation of CA law. You have many grounds for suing and this is one.
California law defining the right of buyer of gold coins to cancellation of a contract made via telephone within 3 business days with seller required to return all money (no restocking, cancellation, return or any such fee) in 10 days (not business days)
If you would like to view the entire statute on line please follow the procedure below. I only copied and pasted below what I thought were pertinent sections:
http://www.leginfo.ca.gov/
Click on California Law
http://www.leginfo.ca.gov/calaw.html
Select Business and Professions code and type in: SECTION 17511-17514
http://www.leginfo.ca.gov/cgi-bin/calawquery?codesection=bpc&codebody=SECTION+17511-17514&hits=20
Go to page 2
http://www.leginfo.ca.gov/cgi-bin/calawquery
Select #14
http://www.leginfo.ca.gov/cgi-bin/waisgate?WAISdocID=90578229298+17+0+0&WAISaction=retrieve
CALIFORNIA CODES
BUSINESS AND PROFESSIONS CODE
SECTION 17511-17514
17511. (a) The Legislature finds and declares that the widespread
use of telephone solicitors to initiate sales of goods, real
property, and investment opportunities has created numerous problems
for purchasers and investors which are inimical to good business
practices. Telephonic sales have a significant impact upon the
economy and well-being of this state and its local communities.
However, purchasers have suffered substantial losses because of (1)
misrepresentations, (2) lack of full and complete information
regarding both the telephonic seller and the goods and investments
the telephonic seller is offering, and (3) failure of delivery. The
provisions of this article relating to telephonic sellers are
necessary for the public welfare.
(b) It is the intent of the Legislature in enacting this article
to (1) provide each prospective telephonic sales purchaser with
information necessary to make an intelligent decision regarding the
offer made, (2) safeguard the public against deceit and financial
hardship, (3) insure, foster, and encourage competition and fair
dealings among telephonic sellers by requiring adequate disclosure,
and (4) prohibit representations that tend to mislead. This article
shall be construed liberally in order to achieve these purposes.
17511.1. As used in this article, "telephonic seller" or "seller"
means a person who, on his or her own behalf or through salespersons
or through the use of an automatic dialing-announcing device, as
defined in Section 2871 of the Public Utilities Code, causes a
telephone solicitation or attempted telephone solicitation to occur
which meets the criteria specified in subdivision (a), (b), (c), or
(d) and who is not exempted by subdivision (e), as follows:
(a) A telephone solicitation or attempted telephone solicitation
wherein the telephonic seller initiates telephonic contact with a
prospective purchaser and represents or implies one or more of the
following:
(1) That a prospective purchaser who buys one or more items will
also receive additional or other items, whether or not of the same
type as purchased, without further cost. For purposes of this
subdivision, "further cost" does not include actual postage or common
carrier delivery charges, if any.
(2) That a prospective purchaser will receive a prize or gift, if
the person also encourages the prospective purchaser to do either of
the following:
(A) Purchase or rent any goods or services.
(B) Pay any money, including, but not limited to, a delivery or
handling charge.
(3) That a prospective purchaser is able to obtain any item or
service at a price which the seller states or implies is below the
regular price of the item or service offered. This paragraph shall
not apply to retailers who, within the previous 12 months, have sold
a majority of their goods or services through in-person sales at
retail stores.
(4) That a prospective purchaser who buys office equipment or
supplies will, because of some unusual event or imminent price
increase, be able to buy these items at prices which are below those
that are usually charged or will be charged for the items.
(5) That the seller is a person other than the person he or she
is.
(6) That the items for sale are manufactured or supplied by a
person other than the actual manufacturer or supplier.
(7) That the seller is offering to sell the prospective purchaser
any gold, silver, or other metals, including coins, diamonds, rubies,
sapphires, or other stones, coal or other minerals, or any interest
in oil, gas, or mineral fields, wells, or exploration sites, or any
other investment opportunity of any type whatsoever.
(8) That the seller is offering to make a loan, or to arrange or
assist in arranging a loan or to assist in providing information
which may lead to the obtaining of a loan, unless no payment of any
kind is made until the loan proceeds are disbursed to the borrower.
(9) That a prospective purchaser will receive a credit card, as
defined in subdivision (a) of Section 1747.02 of the Civil Code, if
the purchaser pays an up front or preapplication fee for the credit
card to the telephonic seller.
(b) A solicitation or attempted solicitation which is made by
telephone in response to inquiries generated by unrequested
notifications sent by the seller to persons who have not previously
purchased goods or services from the seller or who have not
previously requested credit from the seller, to a prospective
purchaser wherein the seller represents or implies to the recipient
of the notification that any of the following applies to the
recipient:
(1) That the recipient has in any manner been specially selected
to receive the notification or the offer contained in the
notification.
(2) That the recipient will receive a prize or gift if the
recipient calls the seller.
(3) That if the recipient buys one or more items from the seller,
the recipient will also receive additional or other items, whether or
not of the same type as purchased, without further cost or at a cost
which the seller states or implies is less than the regular price of
such items.
However, this subdivision does not apply to the solicitation of
sales by a catalog seller who periodically issues and delivers
catalogs to potential purchasers by mail or by other means. This
exception only applies if the catalog includes a written description
or illustration and the sales price of each item of merchandise
offered for sale, includes at least 24 full pages of written material
or illustrations, is distributed in more than one state, and has an
annual circulation of not less than 250,000 customers.
(c) A solicitation or attempted solicitation which is made by
telephone in response to inquiries generated by advertisements on
behalf of the telephonic seller wherein it is represented or implied
that the seller is offering to sell to the prospective purchaser any
gold, silver, or other metals, including coins, diamonds, rubies,
sapphires, or other stones, coal or other minerals, or any interest
in oil, gas, or mineral fields, wells, or exploration sites, or any
other investment opportunity of any type whatsoever.
If you want to read the rest of this law please follow the instructions above. I have included what I think are the relevant portion only.
1) At the time the solicitation is made, the telephonic seller
shall inform the buyer orally of the following:
(A) The buyer has the right to cancel the contract or offer until
midnight of the third business day after the day on which the buyer
receives the product or products ordered or the notice of
confirmation of services ordered. This right of cancellation begins
to run from the date of the buyer's receipt of the product or
products ordered or, in the case of services ordered, from the buyer'
s receipt of the notice of confirmation of services ordered.
(B) A written notice of cancellation will be sent with the product
or products ordered or, in the case of services, the notice of
cancellation shall accompany a notice of confirmation that shall be
sent to the purchaser immediately following the telephonic agreement
to purchase those services.
(2) The telephonic seller shall provide the buyer with a written
notice of cancellation that shall accompany and be attached to any
product or products sent to the purchaser in response to a telephone
solicitation or, in the case of services, shall accompany a notice of
confirmation of the agreement to purchase services. The notice of
cancellation shall be in duplicate, captioned "Notice of Buyer's
Right of Cancellation," which shall be separate from or easily
detachable from any agreement or offer to purchase which accompanies
the product or products or notice of confirmation, and shall contain,
in type of at least 10-point, the following cancellation statement,
and no other information or statement, written in the same language
used in the telephone solicitation:
"NOTICE OF BUYER'S RIGHT OF CANCELLATION"
You may cancel this transaction, without any penalty or
obligation, within three business days following your receipt of this
notice of cancellation and the receipt of any products, or in the
case of services, within three business days following receipt of the
attached notice of confirmation.
If you cancel, any payments made by you or authorized by you,
pursuant to any telephonic solicitation and purchase agreement shall
be returned to you within 10 days following receipt by the seller of
your cancellation notice.
If you cancel, you must make available to the seller at your
residence, in substantially as good condition as when received, any
goods delivered to you under this contract, agreement, or sale, or
you may, if you wish, comply with the instructions of the seller
regarding the return shipment of the goods at the seller's expense
and risk.
If you do make the goods available to the seller and the seller
does not pick them up within 20 days of the date of your notice of
cancellation, you may retain or dispose of the goods without any
further obligation. If you fail to make the goods available to the
seller, or if you agree to return the goods to the seller and fail to
do so, then you remain liable for the performance of all obligations
under the contract.
To cancel this transaction, mail or deliver a signed and dated
copy of this cancellation notice, or any other written notice, or
send a telegram to __________ (name of seller), at ________
(address of seller's place of business) not later than midnight of
the third business day after receipt of the products and this notice
of cancellation.
I HEREBY CANCEL THIS TRANSACTION.
______________________________
DATE
______________________________
BUYER'S SIGNATURE
.