The Missouri River Regional Library works very hard to please every patron that comes into it's facilities. Obviously we are not able to please every person that comes in. The Missouri River Regional Library has to enforce rules clearly and consistently in order to both be fair to patrons and protect the library itself.
The Missouri River Regional Library's building is 37 years old as opposed to Daniel Boone Regional Library's building is only 8 years old. The Missouri River Regional Library has difficulties updating an old building due to costs. The Missouri River Regional Library has not had a tax rate increase since the 1960's, thus making it difficult to renovate older parts of the building.
The Missouri River Regional Library also provides internet access through our 41 public machines to patrons and visitors for 2 hours, and provide wifi on all three floors to our patrons. We also provide free computer classes.
Complaints against staff at the Missouri River Regional Library are very rare. On a regular basis we get numerous compliments from our patrons. Here are a few via our Twitter and Facebook account:
"@mrrl thanks for the tip. I will stop by for help - you are always so nice! (dese2)"
"Friendly, welcoming, helpful, creative"
@mrrl Thanks Nikki Bateman !!! Can't wait to learn how to use @twitter"
"My
excitement level increases when I'm about 7 paces outside of the library &
I can start smelling the books. @mrrl"
"Enjoyed
the movie and the talk following. Thanks MRRL"
"Wonderful
programs and always willing to order suggested items (books, cds, movies, etc)."
"MRRL creates a pathway from Jefferson City to the
World."
"Informative,
Entertaining, Cultural, Connection, Books, Gathering Place"