• Report: #725237

Complaint Review: Bella Rose Cottage

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  • Submitted: Tuesday, May 03, 2011
  • Last Posting: Tuesday, June 21, 2011
  • Reported By: cindy — Carlsborg Washington United States of America
Bella Rose Cottage
504 Brabrant Drive Stephens City VA22655 Stephens City Virginia 22655 United States of America

Bella Rose Cottage Treschi Sold me an item that she does not have and tried to send me a Cheap substitute . Stephens City, Virginia

*UPDATE by author: LIES LIES LIES


4Author 0Consumer 0Employee/Owner

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 I ordered a chandelier from Brook @ Bella Rose Cottage. My check cleared the bank on march 18th 2011. She did not send it out imedietely as states in her web(will ship as soon as the check clears) she didn't send my chandelier untill almost two and a half weeks later. When i opened the box it was not the chandelier i paid for she sent me a much cheaper version. I emailed her back after several attempts to reach her she emailed back and said which one did i get? I told her the one i got she said to send that one back to me i will reemberse the shipping cost. I sent it back to her she emailed and me and said she got it ,and would go to her storage and look for the one I ordered on sunday may 1st 2011. I have not heard from her since, I have emailed her sent her txt messages , its now may 3rd. This order was first placed in march of 2011 she cashed my check it cleared the bank on march 18th 2011 and I still do no have my chandelier, and its, amazing that she is still trying to sell it on her web site that says she only has one unit in stock! I was shocked when I read the fraud reports re; this business woman and the same runaround that 3 other people have experienced and Im sadened that they have been hurt by this womans abuse as I have also. I have been in contact with the police in her town and have reported the fraud reports on this site that I read regarding BellaRose Cottage, including my own hurtful experience and runaround from Brook Fleming

This report was posted on Ripoff Report on 5/3/2011 6:18:58 PM and is a permanent record located here: http://www.ripoffreport.com/lighting-stores/bella-rose-cottage/bella-rose-cottage-treschic-s-9489a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

Bella Rose Cottage Stephens City VA Fraud Alert

AUTHOR: cindy - Carlsborg (United States of America)

It's now may 6th 2011 Brooke Fleming of Bella Rose Cottage is still avoiding my txt, phone calls, & e-mails regarding the chandelier I ordered and paid for. My ck cleared the bank march 18th 2011 weeks later she sent me a chandelier not the one I ordered and paid for, tried to pass off to me a cheap plastic one. She told me to send it back and she would reemberse me the $16.60 for shiping and look for the one I orderd in her storage on may1st 2011, that day came and went no word no explaination no nothing!!!  I paid her $82.50 for chandelier #4861 said she has one in stock, she is still trying to sell my chandelier I paid for, now at a lower price on her web site! Buyers beware do not order anything from her you will not get defrauded like I have ,and 3 other people ,and possible more! Oh well, the BBB said she will look better in orange than pink!! May all of you friends and family and employer read this and get to know the kind of person you really are @ heart to hurt so many people!
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#2 Update By Author

Update: still no refund!

AUTHOR: cindy - Carlsborg (United States of America)

As of today still no refund for the chandelier I paid for from this dreadful business woman. Last contact with her was may 7th , 2011,she said she would send my refund in the mail! She said she does not have the chandelier I paid for, and would send me a refund and the cost of shipping the wrong one back to her a total of $99.10. she said she e-mailed me on may 4th 2011 regarding the refund , LIES LIes lies!  she never e-mailed me!  And she is still trying to Rip others off by reselling the chandelier I paid for, that she does not have, and she admitted she does not have that one, so buyers beware, if you pay for that  item thru paypal or any other method ,you will not get it she will take your money!
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#3 Update By Author

LIES LIES LIES

AUTHOR: cindy - Carlsborg (United States of America)

Brooke Fleming of Treschic/ bellarosecottage still continues to feed me lies and says she sent my refund HA! Its now may 21st 2011 and she even emailed me and asked if I got the check she checked her bank and it hadnt cleared HA! She didn't send me no check shes playing cruel mind games I will never get my refund this has gone on for 3 months now! Im glad to see that her web page expired so she cannot rip anymore people off @ least for now! Brooke if you cant't boil water you shouldn't be in business! Do Not order from this person you will not get your order she will keep your money and send you lies lies lies!
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