• Report: #729393

Complaint Review: Dream Limousine and Car Service

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  • Submitted: Saturday, May 14, 2011
  • Posted: Saturday, May 14, 2011
  • Reported By: DFW Traveler — Toledo Ohio United States of America
Dream Limousine and Car Service
Internet 75231 United States of America

Dream Limousine and Car Service DFW Car Services, late, no show, poor service, Internet


1Author 0Consumer 0Employee/Owner

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Do not use these guys.  You can’t count on them.  I had a family member in the hospital so I didn’t want to bother anyone for a ride to DFW.  I called Dream Limousine and  Car Service because their website www.dfwsedanervice.com says they specialize in rides to DFW (wrong).  Their $75 quote was fine as I didn’t want to take any family member away and I didn’t want to trust a taxi. 
 
My pickup time was 5:30 a.m.  5:40 came and no driver.  I called the dispatcher and literally woke someone up.  He said that he’d call the drive and see where he was. After being on hold for 5 minutes he came back and said, “He’ll be there in 30 minutes.”  This would have made me late for my flight.  I told him that this wasn’t going to work and that I didn’t have time to argue about it at that moment.  I ended up having one of my family member drive me, the exact situation that I was willing to spend $75 on to avoid. 
 
I didn’t even receive an apology.  I got on the company website.  I wrote to them to see if they would apologize and attempt to make things right.  I received no response after 48 hours.  I want people to know that you can’t count on these guys. Ridiculous.

This report was posted on Ripoff Report on 5/14/2011 7:02:34 PM and is a permanent record located here: http://www.ripoffreport.com/limousine-services/dream-limousine-and/dream-limousine-and-car-servi-cb7af.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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