Great American Readers told me that I cannot cancel my order and I will owe the $900 balance Pompano Beach Florida

I want to report Great American Readers, LLC as a scamming company. They promote magazine orders for $39.90/month for twenty months and nothing for the remaining 28 months, bringing the total term of service to 48 months. The company says they will send five magazines for this price. However, after changing the magazines, I began receiving magazines I DID NOT request.

After I ordered from this company, I had the opportunity to purchase medical insurance and knew I would need to cancel the magazine order. I signed up for the insurance and then called Great American Readers to try and cancel the membership. I was told that cancellation is not possible and that I will owe the remaining $700 balance. They said all they could do was offer me an installment plan, but could not cancel the order. I was frustrated and did not understand why my request was impossible. This was for magazines, not something like a car payment or mortgage.

I did speak with someone about this and this person suggested I just not pay the account, but then I am concerned about being taken to collections. I need help in getting rid of this unnecessary balance. To top it off, I started receiving a magazine that I did not request...Rolling Stones. I brought this to the representative's attention and all she said was, "it is just an added bonus." I told her I didn't want it and wanted to cancel the entire order. Again, I was told "this is not possible."

I am frustrated now that I have this huge balance for something I am not even receiving and wish to cancel, but was told by the company that I cannot do so.

Ellie
Henderson, Nevada
U.S.A.