Aurora Loan Services, Aurora Bank FSB Horrible Experience trying to Modify - Helpful information if you are too. Scottsbluff NEBRASKA

Aurora Loan Svcs/Now Aurora Bank is horrible. They are refusing to following President Obamas guideline for modification. They are baiting and switching.
They are adding years and fess and not giving benefits as President proposed.

Please help me and yourselves by filing a complaint with Federal Authorities. We have to stop these people.

Thanks for your correspondence regarding Aurora Bank. OTS is primary regulator of Aurora. We need a signed complaint in order to address your concerns. You may print your email, sign it and either fax the signed email to the OTS at (202) 906-7342, or mail it to:
Office of Thrift Supervision
Consumer Response Division
1700 G Street, NW
Washington, D.C. 20552

Instead of signing and forwarding a copy of your email, you may complete the complaint form attached or located on our website at www.ots.treas.gov. You may also include copies of supporting documents with your complaint. As soon as a signed email or a signed complaint form is received we will initiate a review of your complaint.

If you have any questions, you may contact the Office of Thrift Supervision at (800) 842-6929.

Dsbsmom
Maplewood, Missouri
U.S.A.