My name is Dinece Carmichael. I am the owner and operator for Trabuco Canyon Realty.
My company has never serviced anyone by the name of Kristy Wilson in the Los Angeles, CA. We ask that she take the time to call our offices and provide a copy of our mortgage restructuring contract for our review. We do not sit on or ignore anyone's case. We do not take any funds upfront from out clients and if she has complained about my services to the CA Department of Real Estate and the Attorney General's office, we look forward to speaking with them directly to identify this party and help them find the correct party.
As far as stating that I have called their home late at night drunk and slurring - this is completely dispute. I am a diabetic and do not drink much less act in an unprofessional manner by calling the homes of my clients after the designated times for non-business related matters.
Additionally, I am more than happy to provide copies of modification offers secured for my home owners, proof of that we do not take any upfront fees from our clients until an approved modification has been accepted by our home owners as well as testimony from multiple home owners that such an experience indicated below is both out of character and not in line with their experience with my firm.
We welcome your questions at 877-557-8747.
Dinece Carmichael