Rip-off Report REVIEW / Prime Legal Plans Commitment to Customer Satisfaction Prime Legal Plans joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report. When a company or individual becomes a member of Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.By Ed Magedson - Founder, Rip-off Report
Prime Legal Plans approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Prime Legal Plans did just that.
Prime Legal Plans goes through great lengths in an attempt to resolve any and all customer issues. Prime Legal Plans has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. Prime Legal Plans stated “from the first phone call right through the entire process we provide a white glove experience in an attempt to exceed our clients expectations.”
PRIME LEGAL PLANS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS ”Prime Legal Plans is changing the way Americans hire and interact with an attorney. The company is the first of its type providing network attorney access, audits, documents, and client information management services for a fixed monthly fee. PRIME LEGAL PLANS is in the business of managing the relationship between you and your attorney which provides you with numerous benefits. Managing this relationship keeps you informed and “in the loop” 100% of the time while allowing your attorney to focus on his area of strength which is to practice Law. The combined services are available to you for a monthly fee that is usually significantly less than if you were to hire an attorney on your own!”
WHY PRIME LEGAL PLANS IS BETTER THAN THEIR COMPEDITORS ”Prime Legal Plans has no real competitors as there is no other company offering the comprehensive set of services that we do. Prime Legal Plans is changing the way Americans hire and interact with an attorney because the current model just doesn’t work properly. Attorney’s are in the business of practicing law, not providing client management or customer services. There is currently no other company that combines the extensive menu of services offered by Prime for a fixed monthly fee. Prime legal Plans combines access to a licensed foreclosure attorney, a set of evidentiary documents including a title report, a securitization audit, A MERS / owner – investor report, a robo-signer signature review, comprehensive property report that can be used as evidence in court, and manages the entire process while keeping the client informed of their case status at all times. Every client is assigned a personal account manager that is always familiar with the status of their case.
Besides exceptional service, the difference between working with Prime or hiring a private attorney is that usually, when a person retains an individual attorney there are substantial costs incurred up front. An attorney retainer fee can be as high as $5,000, and then the client pays $250 or more per hour of attorney services, and potentially thousands more for audits and documents. Prime Legal Plans charges one affordable monthly fee and provides everything mentioned above as part of the program. That’s it… nothing more. No retainer or up-front money required and you get the highest level of service possible.
Prime Legal Plans Wants to make DifferencePrime legal Plans / Welcome To Prime.
Today, as Americans we face unprecedented challenges in our country. Banks and financial institutions that should have been held in high moral esteem have allowed greed and corruption to impact us in many ways.
If you are facing foreclosure, Prime Legal Plans can most likely help you defend your home. Prime Legal Plans provides access to a national network of foreclosure attorneys and presents a new concept enabling you to identify the many potential options available to protect your home.
Today’s aggressive foreclosure market, combined with the rampant fraud committed by banks and financial institutions requires the latest property information, strategies and tactics. Prime Legal plans offers an affordable plan that combines audits and documents that can be used as evidence in court, with exceptional service, management and communications plus access to a licensed foreclosure attorney.
One executive of the company stated to Ripoff Report, ..”We are a client focused company that provides a white glove experience and seeks to exceed our clients expectations. Every Prime employee goes through a thorough training program and understands that we are only in business to serve our clients. Without our clients we do not have a company, and to that end we want every Prime Legal Plans client to be satisfied.”
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .Jeff Roth, Director of Marketing at Prime Legal Plans has stated the company’s commitment to customer satisfaction. “I’ve been involved in customer-centric businesses my whole life. The value brought on by the good will of a satisfied client cannot be understated. The continued successful growth of Prime Legal Plans depends on client referrals which are impossible to obtain without happily satisfied customers. To that end we will continue to work with all client concerns until they have been remedied to the very best of our ability” he said.
Prime Legal Plans is confident is saying to anyone who has filed a complaint on Ripoff Report, or is thinking about it, “contact a senior manager by emailing your concern to jeff@backofficedept.com. Your email will be reviewed by a senior manager who has the authority to arrive at a solution and address your concern.
STATED IMPROVEMENTS FROM PRIME LEGAL PLANS.They’re new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Prime Legal Plans is willing to go beyond the call of good customer service and do what it takes to make things right with their customers to get the job done for their customer. Customer concerns or complaints can be sent directly to company management by emailing Jeff@backofficedept.com. Your email will be addressed by a senior manager within 24 hours in most cases.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY The hot climate for foreclosures is expected to continue for several years into the future. Prime Legal Plans will continue to improve on its client-centric business model. Their commitment is to continue providing the highest level of client service while their network of foreclosure attorneys continue to find new strategies in defending clients homes. They pledge to continue their commitment to white glove service and exceeding client expectations while remaining firm in resolving client concerns.
*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Prime Legal Plans will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Prime Legal Plans, you are invited to contact them directly via email: jeff@backofficedept.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction).
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Prime Legal Plans or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Prime Legal Plans.
Here's why.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Prime Legal Plans Commitment to Excellence and Consumer Satisfaction. ....Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Prime Legal Plans on their website, .. Banks and financial institutions that should have been held in high moral esteem have allowed greed and corruption to impact us in many ways. If you are facing a legal issue with your home you are in the right place. Prime Legal Plans presents a new concept enabling you to identify the many potential options available to protect your home. ....
