• Report: #453531

Complaint Review: Wells Fargo Mortgage

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  • Submitted: Tuesday, May 19, 2009
  • Last Posting: Saturday, June 20, 2009
  • Reported By:Livonia Michigan
Wells Fargo Mortgage
www.wellsfargo.com Springfield Ohio U.S.A.

Wells Fargo Mortgage Mishandling of Loss Mitigation & Loan Modifications Springfield Ohio


1Author 8Consumer 0Employee/Owner

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I have spent months in a living hell of hours on the phone with Wells Fargo trying to get on track for a loan modification and hardship review. I have spoken to Wells Fargo Loan Servicing, Wells Fargo Collections, WF Foreclosure Dept, WF Loss Mitigation - all getting the runaround in one direction or the other. In the mean time WF continues down the path of active foreclosure for our home. At the 11th hour before a sheriff sale date I came across Dave's posting with the email addresses for the executive team at Wells Fargo.

I sent a scathing email explaining our situation and how WF has mislead us and not followed through with what was agreed upon. Within 30 minutes I had a phone call from the executive team, giving me an assigned caseworker, all of their direct contact information, and a request for (yet another) fax to them with our financial info and hardship letter.

Thank you Dave! You are a savior, as I have spent hours and days on phone calls with every department at Wells Fargo. I've spoken to supervisors, specialists, FHA, HUD, our county's Foreclosure Prevention Services Dept, and even my state's senate office. Without those email addresses I would NEVER have gotten such a quick response from someone who can ACTUALLY DO SOMETHING about my case at Wells.

My advice is listen to Dave's post! Go straight to the top. Call every assistance outlet you can. I know it's a giant pain in the ---, but it's the only way you're going to get anywhere with these people.

I believe that WF is misleading their borrowers, and stringing them along in the process until they either give up fighting, or it's too late to save their home. They are using unethical business practices and perpetuating our country's economic crisis, while posting profits each quarter.

Call ten times a day if you have to. Be the biggest pest they have ever run into. DOCUMENT EVERYTHING!!! One person CAN make a difference. You don't need an attorney, or some "foreclosure specialist team" that wants $1,000 retainer. You can make this happen, you can negotiate this yourself!

Don't give up!

Courtney
Livonia, Michigan
U.S.A.

This report was posted on Ripoff Report on 5/19/2009 8:16:29 PM and is a permanent record located here: http://www.ripoffreport.com/loan-modification/wells-fargo-mortgage/wells-fargo-mortgage-mishandli-ppbm6.htm.

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1Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Let us know who

AUTHOR: Scott - Galeton (U.S.A.)

Who is Dave? And how can the rest of us get in contact with him???
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#2 Consumer Comment

WF can do these to you, did them to me too.

AUTHOR: Anonymous - Bellemont (U.S.A.)

Why are we so helpless? I've been dealing with them in a similar situation, now I'm losing the house despite I have a good job. The guys answering the phone are clueless. People who are in charge of them already made it clear they don't care by not creating a process to help people. What an evil company. I hope they choke.
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#3 Individual Responds

How can we all have the right people to contact at Wells Fargo??

AUTHOR: Pj - Cave Creek (U.S.A.)

Me along with I am sure a bunch of other people would like to know how we can contact the “right” people at Wells Fargo so we can get a loan mod! Please help us with these names………..
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#4 Consumer Comment

TO ALL AMERICANS: YOU CAN TRY AND CONTACT THE TOP PEOPLE, INCLUDING THE CEO's AT....

AUTHOR: Karl - Highlands Ranch (U.S.A.)

MANY OF THESE BANKS, but if the TOP people are corrupt, you can be 100% certain that most of the ones working under them are corrupt too.

And don't forget, the MAINSTREAM MEDIA relies on ADVERTISING REVENUE in order to exist, so they will be very CAREFUL about EXPOSING certain corporations. Remember, without ad revenue, the MAINSTREAM MEDIA cannot exist, right?

In my opinion, it's a complete waste of time going to the TOP anymore, because this is where all the CORRUPTION is!

The CEO's, COO's, CFO's, & other executives at many publicly held corporations in this country have NO REGARD for their customers, & even their own employees. It's all about the MONEY!!!

'Google' this- RIP OFF REPORT FUEL FREEDOM INTERNATIONAL MPG CAPS, and go to the 2001 Toyota Tacoma Rip Off Report, and then to the 'Update' entitled- 'Blame it on a Lawyer', and read what a Harvard Business Professor said to his class of executives back in late 2004.

Here's one of the quotes: 'There are corporations listed on the stock exchange whose sole purpose is to line the pockets of the top executives with millions of dollars in cash.'

That 'Update' was posted on 8-21-2007, when the Dow Jones was around 14,000.

Look at the last thing stated in that 'Update'.

QUOTE: 'Get ALL of your money out of the stock market now! The Collapse HAS been triggered!!!!' - 8/21/2007

GUESS WHAT? THE HARVARD BUSINESS PROFESSOR WAS RIGHT, WASN'T HE?

Welcome to America- IN FRAUD WE TRUST!

Here's a list of some of the BIGGEST COMPANIES in the WORLD that have received TAXPAYER'S money ('TARP'= 'Troubled Asset Relief Program'):

AIG (the biggest insurance company in the USA, and in the WORLD.)

GM (the second biggest auto company in the WORLD.)

FREDDIE MAC (one of the BIGGEST companies in the WORLD.)

FANNIE MAE (one of the BIGGEST companies in the WORLD.)

CHRYSLER

CITIGROUP (one of the BIGGEST biggest banks in the WORLD.)

BANK of AMERICA (one of the biggest banks in the WORLD.)

WELLS FARGO

GOLDMAN SACHS

LEHMAN- GONE!

BEAR STEARNS- GONE!

COUNTRYWIDE- GONE!

What a COMPLETE JOKE the U.S. economy has turned out to be, wouldn't you NOW agree?

GO HARVARD!

I'm Karl, and I approve this Update!

Don't forget to watch all of the following on the web. Simply 'GOOGLE' them-

AMERICA: FREEDOM TO FASCISM

INSIDE THE MELTDOWN

THE OBAMA DECEPTION

9/11 PRESS FOR TRUTH

DID SPECULATION FUEL OIL PRICE SWINGS

CHINA INVESTMENT AN OPEN BOOK

P.S. By the way, my CEO brother in-law was in that Harvard Business class in late 2004. Now EVERYONE in the WORLD can have a FREE Harvard education, correct?

POWER TO THE PEOPLE
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#5 Consumer Comment

TO ALL AMERICANS: YOU CAN TRY AND CONTACT THE TOP PEOPLE, INCLUDING THE CEO's AT....

AUTHOR: Karl - Highlands Ranch (U.S.A.)

MANY OF THESE BANKS, but if the TOP people are corrupt, you can be 100% certain that most of the ones working under them are corrupt too.

And don't forget, the MAINSTREAM MEDIA relies on ADVERTISING REVENUE in order to exist, so they will be very CAREFUL about EXPOSING certain corporations. Remember, without ad revenue, the MAINSTREAM MEDIA cannot exist, right?

In my opinion, it's a complete waste of time going to the TOP anymore, because this is where all the CORRUPTION is!

The CEO's, COO's, CFO's, & other executives at many publicly held corporations in this country have NO REGARD for their customers, & even their own employees. It's all about the MONEY!!!

'Google' this- RIP OFF REPORT FUEL FREEDOM INTERNATIONAL MPG CAPS, and go to the 2001 Toyota Tacoma Rip Off Report, and then to the 'Update' entitled- 'Blame it on a Lawyer', and read what a Harvard Business Professor said to his class of executives back in late 2004.

Here's one of the quotes: 'There are corporations listed on the stock exchange whose sole purpose is to line the pockets of the top executives with millions of dollars in cash.'

That 'Update' was posted on 8-21-2007, when the Dow Jones was around 14,000.

Look at the last thing stated in that 'Update'.

QUOTE: 'Get ALL of your money out of the stock market now! The Collapse HAS been triggered!!!!' - 8/21/2007

GUESS WHAT? THE HARVARD BUSINESS PROFESSOR WAS RIGHT, WASN'T HE?

Welcome to America- IN FRAUD WE TRUST!

Here's a list of some of the BIGGEST COMPANIES in the WORLD that have received TAXPAYER'S money ('TARP'= 'Troubled Asset Relief Program'):

AIG (the biggest insurance company in the USA, and in the WORLD.)

GM (the second biggest auto company in the WORLD.)

FREDDIE MAC (one of the BIGGEST companies in the WORLD.)

FANNIE MAE (one of the BIGGEST companies in the WORLD.)

CHRYSLER

CITIGROUP (one of the BIGGEST biggest banks in the WORLD.)

BANK of AMERICA (one of the biggest banks in the WORLD.)

WELLS FARGO

GOLDMAN SACHS

LEHMAN- GONE!

BEAR STEARNS- GONE!

COUNTRYWIDE- GONE!

What a COMPLETE JOKE the U.S. economy has turned out to be, wouldn't you NOW agree?

GO HARVARD!

I'm Karl, and I approve this Update!

Don't forget to watch all of the following on the web. Simply 'GOOGLE' them-

AMERICA: FREEDOM TO FASCISM

INSIDE THE MELTDOWN

THE OBAMA DECEPTION

9/11 PRESS FOR TRUTH

DID SPECULATION FUEL OIL PRICE SWINGS

CHINA INVESTMENT AN OPEN BOOK

P.S. By the way, my CEO brother in-law was in that Harvard Business class in late 2004. Now EVERYONE in the WORLD can have a FREE Harvard education, correct?

POWER TO THE PEOPLE
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#6 Consumer Comment

Here they are ........!

AUTHOR: Keep'n My Head Up - Osseo, MN (U.S.A.)

Well I see were all looking for the same contacts, fortunately my fiancé, is hard-headed and hell bent on getting me a real person. Here is the ……….. DAVE ~Posting

go to the top of wells fargo I had the same experience. You cannot go through loss mitigation in Fort Mill. You must go to the top of Wells Fargo to get anywhere. Here are some emails to try. I got immediate responses. Keep following up weekly and keep records of everything. marycoffin@wellsfargo.com,cara.k.heiden@wellsfargo.com,Janel.Pelc@wellsfargo.com Almedina.Delic@wellsfargo.com Branden.Townsend@wellsfargo.com Sanja.Wichmann@wellsfargo.com kimber.dehning@wellsfargo.com

Also go to NACA. Amazing nonprofit group that will help you restructure your loan and negotiate with Wells Fargo. There are alot of steps and paperwork but they will advocate for you and guide you and it is completely free.

good luck to you

M y fiancé deals with Wells Fargo repossession's, she swears that she will at least try her best to make a difference on how people in the horrible situate are treated, one customer at a time. She has gotten some attention for the hire up's because the customer are writing letters back saying they are being treated with more respect by the repo agent then their own Bank of so many years. She was going to reach out to them on Monday if I didn't get a some kind on real person or an email address that I can email address I can vent to
Good Luck to all of US
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#7 Consumer Comment

Anyone can 'Google' this- 9-11 PRESS FOR TRUTH, and watch it on the web!

AUTHOR: Karl - Highlands Ranch (U.S.A.)

And anyone can 'Google' this- AMERICA: FREEDOM TO FASCISM, and watch that on the web too!

You can also 'Google' this- THE OBAMA DECEPTION, and watch it.

Or, 'Google' this- INSIDE THE MELTDOWN, and watch that FRONTLINE documentary!

Are gasoline prices going UP?

Then maybe you should 'Google' this- DID SPECULATION FUEL OIL PRICE SWINGS, and watch that '60 Minutes' segment from January.

Have a nice weekend!

POWER TO THE PEOPLE
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#8 Consumer Comment

Here some clarification on who you will be emailing at the top; of Wells Fargo Home Mortgage

AUTHOR: Keep'n My Head Up - Osseo, MN (U.S.A.)

Cara K. Heiden, CEO Co-President, National Consumer Lending and Institutional Lending, cara.k.heiden@wellsfargo.com

Michael J. Heid, Co-President, Capital Markets, Finance, and Administration, michael.j.heid@wellsfargo.com

Jerald Banwart SVP, Servicing Operations,
jerald.banwart @wellsfargo.com

Mary Coffin, Vice President mary.coffin@wellsfargo.com

Sharon Cecil, Asst to Both sharon.cecil@wellsfargo.com

Debra.Walsh@wellsfargo.com

rick.kelphart2@wellsfargo.com

Todd M. Boothroyd, Counsel
Todd.M.Boothroyd@wellsfargo.com

WELLS FARGO HOME MORTGAGE Executive Communications
MAC X2302-02J 800 S Jordan Creek Pkwy
West Des Moines, IA 50266
515-324-3130
515-324-2872

We got our first call back with teh name of who will be as they stated "Helping US"

Use these, go right to the top
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#9 Consumer Suggestion

go further!

AUTHOR: Sterling - St Paul (U.S.A.)

You may still not get assistance even from the Executive Offices at Wells Fargo. Send your complaints to Congress and the President. I don't trust my "caseworker" at Wells and I am lodging letters with all of my federal elected representatives and the Treasury Dept. There needs to be an investigation because millions are suffering the same fate.
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