This company is a total joke! I have had my car with them for 2 years now and always had made our payments on time. My husband was injured in Iraq and medically retired and it took forever to get the VA benefits.
Today 1 day late and I had no kidding, 10 calls in 1 hours, every 5 mins, then some douche bag name Kristopher Pendelton one of their 500 Vice presidents called and left a message and then he called my friend and told him he was calling because our car payment was late and then he emailed me.
So i called and made my payment and also set up septembers so they don't call 500 times a day.
It is illegal for them to tell 3rd parties why they are calling, they can say who they are but not say "her car payment is late".
Like many others, I have tried to make a due date change which they refuse to do. Who the hell doesn't change a due date? Every bank is willing to do so if it gets them paid in time.
Words don't describe the irritation these hemoroidal people give me. Don't let them scare you because they are blowing smoke out of their a*s.