• Report: #583000

Complaint Review: Santander / Triad Financial

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  • Submitted: Friday, March 19, 2010
  • Last Posting: Monday, April 05, 2010
  • Reported By: wilkjo — State College Pennsylvania United States of America
Santander / Triad Financial
Dallas TX Internet Internet United States of America

Santander / Triad Financial Triad Impossible to pay down loan after 4 years Internet

*Consumer Suggestion: The Answer Is ...


1Author 2Consumer 0Employee/Owner

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Nearly four years of payments (46 payments of $381) on a $17,000 auto loan have brought me to $10,600 balance.  Car was certified pre owned, now nearly 9 years old.  Ask for payment history and they promise to send it and fax it, but never do.  Cannot access website because email address changed when I moved and they will not reset my online account so I can add a different email address.  Customer service rep I spoke to on 3/17/10 gave me the run around (what else is new)and 3 different excuses as to why it was my problem I could not access the site, then i convinced her that I was not at fault, so she said it was a company wide-issue that would be resolved in time??  I asked to speak to a technical person or someone who could help me with this matter and she refused and said she would email someone and maybe they would get back to me.

If I am lucky I will only end up paying 100% financing charges by the time this is paid off.!!

Thank god the laws are changing and thieves like Santander and Triad will hopefully be put in their place.

 

 

This report was posted on Ripoff Report on 3/19/2010 12:18:04 PM and is a permanent record located here: http://www.ripoffreport.com/loans/santander-triad-fina/santander-triad-financial-tr-456ac.htm.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Credit Reform Limited

AUTHOR: Icyndeep - Cleveland (U.S.A.)

I regret having to mention that this type of scam is not only legal but not even effected by the current credit reforms. You can pull a sneaky trick but legal to get a copy of the invoice by simply disputing the loan amount with a credit reporting agency. Legally they have to provide proof of the debt, but be sure you dispute the amount, not the debt! If you do the debt instead of amount all you get is the signed portion of the original contract.

It would be illegal to simply refuse to pay for the car any longer and the company can take the car. Civil law can be quite silly in relation to secured debt.

I would just call and say no more payments till I get an itemized statement, clarifying all these seemingly outrageous charges that left such an enormous amount owed after this long of a time.


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#2 Consumer Suggestion

The Answer Is ...

AUTHOR: In my opinion - Baltimore (U.S.A.)

Simple Interest Financing.  Look at your original contract and plug the numbers in to an Amortization Table.  You will see how the principle and interest is applied.  The table is only good if all of your payments are made ON or BEFORE the due date. 

 

If you payments are made late, then you will accrue additional interest.  The higher your interest rate, the more interest.  ... Also remember late is ONE day after the due date, not 30.  30 days late is when it is reported to the credit bureaus. 


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