TitleMax Of Tenn. Refused to take my money! Elizabethton, Tennessee

You could have made a payment, you just wanted more to go to principal than they said would go to it.

Unfortunatly you can't choose how the payment is distributed, all of that is in the loan paperwork.  Since this company deals in very high interest and fee loans, having your principal reduced by $70 on a $200 payment is probably about right.

In all reality, they were helping you out. I'll tell you the same thing I tell all my customers. I suggest you pay more than the minimum amount required, but bring it in along with your payment and everything above the minimum payment (in the state of TN from 3rd payment on 5% of your initial loan amount is added to your interest/fees as a mandatory principal reduction) applies directly to principal. But the way our system is setup, everytime you make a payment, regardless of what you intend, if you cover the minimum payment it will automatically try and renew your loan for the next 30 days, therefore accruing the next 30 days of interest. And had you not covered the minimum amount, it would have tried to defer the remaining to the end of the loan.

So no, I honestly don't believe they were trying to refuse your money. One thing that people seem to forget is that at the end of the day we're human, too. Everyone I have ever worked with at Titlemax has come from all walks of life, all different previous occupations (even worked with a preacher), all colors, religions, etc. Except for your occasional few (which you have these a**hole types in any type of business) everyone I've worked with hates to see anyone have to use our services. We know the interest is higher than a conventional loan. But then again, it's a lot cheaper than the other companies that do title loans. Usually about half. So if you can, it's also smarter to turn to different methods to get the money. Even the biggest words on the contract (in TN 3rd page) says to make this a short term loan because of the higher rates.

I've personally got loans with small finance companies, and I make them a priority when I have to get them because of higher rates. So I guess what I'm trying to say is before you get hot-headed and cuss the people who helped you when you needed help (you came to us), listen to why before you jump to conclusions.