Triadfinancial Exclerated deferment then had auto picked up North Richland Hills Texas

They excleterated my two month deferment because I was late and then repo my auto. I have proof of my payments, they still would not answer questions on my account. On 1-9-08 I asked to have history of my payments sent. On 1-14-08 they sent a notice to sell auto, that was mailed 1-11-08. I still have not received my account history. I requested a copy of my deferment information, they stated that they would not give this to me, that I should have it. I am at a loss. I show my payments and yes some are late. I don't know what to do. They are very rude to deal with. I tried from 1-10-08 until 1-16-08 to get ahold of them I kept getting a recording stating that they had unusual call volume, it would then send me to a message service where they told me to leave a message. Only to have after the beep, for the phone to hang up.

Squan
zillah, Washington
U.S.A.