• Report: #525031

Complaint Review: US Bank car lease department

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  • Submitted: Tuesday, November 17, 2009
  • Last Posting: Tuesday, May 25, 2010
  • Reported By: Bonnie — Calabasas California United States of America
US Bank car lease department
800 Nicollet Mall minneapolis Minnesota United States of America
  • Phone: 8008722625
  • Web:
  • Category: Loans

US Bank car lease department US Bank is a ripping off people.Don't lease through US Bank. They charges exorbitant for normal wear and tear .My car was in excellent condition after 39 month lease minneapolis, Minnesota

*Consumer Comment: Again, you're blaming the wrong party.


1Author 3Consumer 0Employee/Owner

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I have leased several cars and I take very good care of them. Until  now I never been charged for anything at the end of a lease.
US Bank is taking advantage of people and what an economy to do it in. Please check for yourself and see the condition of my 2006 Mini Cooper Convertible after a 39 month lease.
 www.crcheck.com for the  Auto Vin report. my vin TK59751 acct 2694074890-1...

They are billing me 350.00 for minor scratches on my rims and an additional  395.00 turn in fee.

I lost my job recently. I used my savings to buy new tires and brakes and pay the last few lease payments. Auto Vin scheduled several appointments and did not even show up. When a representative  did show up they were 5 hrs late. I was told If he didn't come he would have to reschedule for three weeks so I let him come over now. I had to leave for a meeting  and couldn't wait any longer. My 17 year old  son stayed for the inspection.  ...They sent a report two weeks later and are now charging me for minor scratches on my rims...I also didn't know about a turn in fee of an additional $395.00. Their response when I called read the fine print in your lease agreement.

I posted to my Facebook the link to Auto Vin of my car's photo  page for 900 of my friends and family to see it. Please warn people not to lease a car through US Bank


This report was posted on Ripoff Report on 11/17/2009 5:01:18 PM and is a permanent record located here: http://www.ripoffreport.com/loans/us-bank-car-lease-de/us-bank-car-lease-department-d52d5.htm.

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1Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

You're blaming the wrong party

AUTHOR: I am the law - Chicago (USA)

I don't understand why you're mad at the bank. You should be mad at the company they use to inspect the cars. The bank can only go by the damage report that the inspection company files. File a ROR on them instead.

As for the turn in fee, all leases have these types of fees. Read your contract, I'm sure it's stated there. I've had three leases and all of them had them.


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#2 Consumer Comment

People all over the world can 'Bing' this- BROCK O'BOMB-A POEM, and read it, correct?

AUTHOR: Karl - highlands ranch (U.S.A.)

Thank You.


>>>>>>>>>>>>>>>>>>>>BANK SCAM ALERT<<<<<<<<<<<<<<<<<<<<<<

*Make sure to 'Google' this- RIP OFF REPORT WELLS FARGO BANK CLAIMS THAT THEY HAVE LOST RECORD OF MY GRANDCHILDREN'S 100,000 DOLLAR CD, and read Jim's Ripoff Report!!!

SPREAD THE WORD ALL OVER THE WEB!!!!!!!

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#3 Consumer Comment

Again, you're blaming the wrong party.

AUTHOR: I am the law - Chicago (USA)

I don't understand why you're mad at the bank. You should be mad at the company they use to inspect the cars. The bank can only go by the damage report that the inspection company files. File a ROR on them instead.

As for the turn in fee, all leases have these types of fees. Read your contract, I'm sure it's stated there. I've had three leases and all of them had them.
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