• Report: #743640

Complaint Review: Handlesets.com

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  • Submitted: Tuesday, June 21, 2011
  • Posted: Tuesday, June 21, 2011
  • Reported By: Robbach — Wichita Kansas U.S.A.
Handlesets.com
chico California United States of America

Handlesets.com Worst Customer Service chico, California


1Author 0Consumer 0Employee/Owner

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I ordered $427 worth of locks from these people. They advertise that they will key all locks alike free.
I received a total of 5 locks with three different keys. I didn't realize it until I had the locks installed.  I called the next day, and they said "no problem!"  Take the locks to a locksmith, get them keyed alike, and send us the receipt. So now I have to take a morning of work time, arrange to have someone stay at my lock-less house and go get locks re-keyed. They offered to send me replacement locks, but could not guarantee they would be correctly keyed. I would not recommend this company under any circumstance.

This report was posted on Ripoff Report on 6/21/2011 5:14:40 PM and is a permanent record located here: http://www.ripoffreport.com/locksmiths/handlesets-com/handlesets-com-worst-customer-f699e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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