Usa Locksmith Charged over $700 for 2 simple locks! Atlanta Georgia

I called to replace a regular lock with a turn-button on the knob. When the locksmiths arrived, they said their names were "Johnny" and "Tom", but had no ID or last names.

They advised me to put in a deadbolt, and I asked the charge, but they were evasive. I went ahead with a regular lock and a deadbolt, continuing to ask the cost. I also told them I wanted normal locks that wouldn't add to the cost, and they agreed to that. When the work was done (keying locks also to match present keys--I think the charge for that was huge) they presented me with a bill for $700 and ran my VISA through their system. The invoice had no name or address on it. I wanted them out of the house because there were 3 of them and only my daughter and I at home, so I let them go. When I called the company I got the royal run-around. After 4 different calls, I got no response. Someone named Richard Lawson was supposed to call back, but of course never did.

Mary
Alpharetta, Georgia
U.S.A.