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  • Report: #462141

Complaint Review: Hotels.com

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  • Submitted: Tuesday, June 16, 2009
  • Posted: Tuesday, June 16, 2009
  • Reported By:Gilbert Arizona
Hotels.com
hotels.com Ontario Internet U.S.A.

Hotels.com Screwed by Hotels.com not once but twice Ontario Internet


1Author 0Consumer 0Employee/Owner

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Hotels.com does not refund when they receive double payment. Paid for online with credit card and hotel charged the credit card again. Could not get this resolved. Now, two hotels with same name in same city and went to the wrong one. Hotels.com will not honor refund even though the manager of the hotel stated the party did not show up because of the same name of another hotel which they were aware of. WILL NEVER USE THEM AGAIN

Babeecat
Gilbert, Arizona
U.S.A.

This report was posted on Ripoff Report on 6/16/2009 5:28:34 PM and is a permanent record located here: http://www.ripoffreport.com/lodging/hotels-com/hotels-com-screwed-by-hotels-c-pbb94.htm.

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