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  • Report: #764787

Complaint Review: USACOACH.com

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  • Submitted: Saturday, August 13, 2011
  • Posted: Saturday, August 13, 2011
  • Reported By: rm — los angeles California United States of America
USACOACH.com
Internet China

USACOACH.com usacoachstore.com FAKE not USA outlet COACH, very badly made cheap bags, really horrible fakes made with cardboard cheep materials. Internet


1Author 0Consumer 0Employee/Owner

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I prefer shopping online when I can.   I was looking for a COACH USA  outlet store online to save gas &   the hassle of waiting in long lines. I found what I believed was an USA outlet COACH store at  USACOACH.com The site had American models, with the real COACH logo so (dah)I really thought I was ordering outlet prices as their prices (in most cases) seemed about right based on the sales that I've seen in some of the outlet stores. I ordered 200.00=3 bags. I was busy that week, later when I checked my bank records I saw a charge from CHINA on my statement, that's when I knew I'd been had.  The internet fakers didn't even apply the discount their site promised for 2 or more bags, so the amount was different than my invoice. I contacted them via their contact us email with my concerns 3 times, they never responded once.  I can see clearly now, that their site was a fake COACH site, too many things don't match up, they have a  Gmail contact address which should have been my first big indicator.   The fake Coach handbags came in 5 days from China which is amazing, stuff from Amazon takes longer. 

 What's that saying?  "If it's too good to be true? it probably is."  Still ,I admit that I was hopeful, after all, both NIKE and APPLE  products are made in CHINA , so I thought maybe I'll get lucky and the quality will be almost as good. Sorry to say,  no such luck.

The photos of their product on their website look amazing, the products photographed look like real  COACH bags. However, the bags I received do not compare, they are  badly made, very cheep looking. Really laughable compared to what real COACH bag looks like, I know as I own a few. The bags received from China at  USACOACH.com,   look like 25.00 handbags, crappy stitching, badly made leather handles, cheep sprayed looking metal rings, absolutely nothing like real COACH. I will admit that I am not adverse to purchasing a decent fake bag, but I would have never wasted my money on these crappy bags if I had seen them in person. Instead I would have walked  to the COACH outlet and not wasted my 200.00 bucks.

I called COACH and found out  there is no COACH outlet USA website.  I'm not going to bother to recover my monies from china, I'll  have to eat this one.  Fortunately after 15 years of shopping online this is one of the few times I've been had. If this were a USA store I would send the merchandise right back and demand a refund, but from CHINA, forget it. I think they're also counting on that. I'm going to GIVE these away at my next yard sale for 10.00 a bag because that's all they are worth.

This report was posted on Ripoff Report on 8/13/2011 12:45:53 PM and is a permanent record located here: http://www.ripoffreport.com/luggage-leather-goods/usacoach-com/usacoach-com-http-www-usacoa-1bb84.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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