• Report: #342417

Complaint Review: DSH Housing Group/ Quality Wholesale Homes

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  • Submitted: Friday, June 20, 2008
  • Last Posting: Monday, July 27, 2009
  • Reported By:none Other
DSH Housing Group/ Quality Wholesale Homes
4500 Fuller Dr Suite 421 Irving Texas 75038 U.S.A.

DSH Housing Group/ Quality Wholesale Homes Deceptive Practices Irving Texas


2Author 1Consumer 0Employee/Owner

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I contacted DSH Housing in January of 2008. I was told that they offer guaranteed approval for housing with a certain percentage down. I have 3 small children living on a teacher salary and I need the housing after having to file bankruptcy due to an extended stay in the hospital (4 months). I had to move in with relatives and leave my better paying job just to stay above water for my children. I was told that I would be guaranteed financing and so I used my entire savings to put $5000.00 and was told that by March 31, 2008 I would have housing. It is now June 20, 2008 and I am still living with relatives and on my way to the streets. I contacted the president of DSH, which is Brock Henning, for a refund. I was put off for at least 1 - 2 weeks and then was told that I would be receiving a refund of 3800.00. After that was sent to me in writing I was then told some other "out of pocket" expenses were forgotten and that more would be withheld. I am not understanding why this is the case seeing that DSH is the one who could not get us approved but I still need somewhere for myself and my children and then the credit repair was for about 2 months through Peritus Credit and the score is still too low to qualify and last but not least, the house that we were contracting on is one that was already built and on the lot so no other expenses were incurred for our house. It was on closeout so no price hold should have applied. Since they were trying to sell this house instead of paying taxes and storage on it the price would have been decreasing not increasing. So my stupid question is why am I being charged 2000.00 for having the same BAD credit and increasing expenses on a house that you were discounting already? I say all of that to say that I would love to join your class action suit. They are just taking advantage of good trusting people who are already having a hard enough time in life. I really did not believe that I needed anymore help being broke and struggling but if I did, I can truly thank DSH Housing they definitely have come to my assistance in this case!!

Homeless
none
U.S.A.

This report was posted on Ripoff Report on 6/20/2008 1:05:49 PM and is a permanent record located here: http://www.ripoffreport.com/manufactured-home-dealers/dsh-housing-group-qu/dsh-housing-group-quality-who-ef69b.htm.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
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#1 Update By Author

Almost off the streets

AUTHOR: Homeless - Natchitoches (U.S.A.)

I spoke once again with the president Brock Henning and the operations manager and they found it in their heart to work an equitable refund for me. I felt I deserved it all back but there was time put into our file I want to get paid for the work I do also. I have not received the refund yet but I should be getting it this Friday. I will let you all know just how fair and honest once I get my check in hand and it has been cashed. At this time I am pleased to say that these 2 employess, Brock and Dawn, truly do have compassion and God will show them favor for that. I also pray that their business goes on that same compassionate route and the demand for them will be more than they can handle. Customer Service and Trust are a MUST in this type of business.

Thank You,
Homeless

Take care and God Bless!!
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#2 Consumer Comment

Talked to whom?

AUTHOR: Unamerican - Des Moines (U.S.A.)

Quality Wholesale is again back on line at qw homes...but there phones are not working...how did you talk to anybody?
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