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  • Report: #129671

Complaint Review: First Priority Manufacturing

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  • Submitted: Tuesday, February 01, 2005
  • Last Posting: Friday, February 11, 2005
  • Reported By:richmond hill New York
First Priority Manufacturing
7157 Guide Meridian, Suite 09 Lynden Washington 98264 U.S.A.

First Priority Manufacturing, Priorityonevitamins, Priority One Health And Nutrition ripoff manufacturer that takes your money and forgets you FRAUD Lynden Washington


1Author 0Consumer 0Employee/Owner

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I'm writing this to help all those who may have been ripped off by First Priority Manufacturing. This company is as worst as they come. I run a small nutraceutical business and in my search for a decent contract manufacturer I came accross these guys. They run a few sites:
www.firstprioritymanufacturing.com
www.vitamins-private-label.com
www.priorityonevitamins.com

At first they seemed like a decent firm. But beware of their antics. This firm is probably the most unprofessional and unreliable one I've ever dealt with. They invoiced my for my order way in advance and then sat on it for literally a month.

Daniel who runs the show with her husband there has the worst phone ettiquete. She ignores customers calls and tells her secretary Cindy to tell them she'll call back. After trying over 10 times she finally comes on the phone to tell me the product will be ready soon. Another week goes by and nothing happens. These people don't have the courtesy to tell their clients when they can get their order fullfilled.

I urge you to look for other sources to get your products manufacturer as these guys are very unreliable and unpredictable. They charge your account way in advance and keep you hanging. No way to do business and they will probably shut down soon.

Martha
houston, Texas
U.S.A.

This report was posted on Ripoff Report on 2/1/2005 3:14:18 AM and is a permanent record located here: http://www.ripoffreport.com/manufacturers/first-priority-manuf/first-priority-manufacturing-p98de.htm.

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#1 Owner of Company

Informed complaints get response

AUTHOR: Danielle - Lynden (U.S.A.)

Dear Rip off Editors:

My name is Danielle S. Baumgart, Vice President of First Priority Manufacturing Inc.

I was sad, but to say not completely suprised by the listing of my company in your database, as I was threatened with this action. I understand and respect the need for a site as yours, and do not disagree with every clients right to express their dissatifaction. I do however disagree with the ability to print and publish false misleading acusations in the name of consumer protection. So with that said, I appreciate your offer of this rebuttal.

First Priority Manufacturing Inc., a sister company to Priority One Nutritional Supplement , Inc., has been in business since 1987, we take all complaints seriously. In the situation described in your complaint, what the consumer failed to relay is such client, had canceled her purchase order in the middle of production, due to finding a better price, then when she was told she must except her signed purchase she charged back the product. We have signed documents, and shipping records attesting to the fact that we not only were within our 6 to 8 weeks production time that is stated on her signed purchase order, but that we were in contact with her via email, and phone, during this time.

It is a sad commentary, when someone allows unprofessionalism to cloud their reason, and ability to determin the facts.

When a client is abusive in speach and is derogatory in their demeaner to my employees, yes unfortunately your phone calls will not be returned after awhile.

Good luck with your site, again, I do appreicate your rounded format for the truth.

Sincerely,
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