• Report: #454923

Complaint Review: Future Steel Buildings, Future Sales Corporation

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  • Submitted: Sunday, May 24, 2009
  • Last Posting: Monday, June 08, 2009
  • Reported By:Oberlin Kansas
Future Steel Buildings, Future Sales Corporation
1405 Denison Street Markham Ontario L3R 5V2 Canada

Future Steel Buildings, Future Sales Corporation did not honor agreement to send insulation and connectors. Markham Ontario Canada


1Author 0Consumer 1Employee/Owner

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I purchased a Future Steel Building in August 2008. In the negotiation of purchase price, I asked the salesman, Robert Gold, to include insulation and connectors. All Other accessories that came with the building were negotiated after the agreed upon purchased price.

Before shipment I ask about the insulation and connectors. Saleman stated that it would not be included with shipment of the building, because of a back log of suppliers used by Future Steel, the insulation would come two weeks to a month after the orignal shipment. He also stated that the insulation would not be on the paperwork I was receiving momentarily but previous to the shipment of insulation.

I not only inquired about the insulation before shipment of buliding, but several times afterwards. As of this date the insulation and the connectors have not come.

After writing to the Director of Future Sales Corporation, Mr. Aitioro, and communicating with their Counsel, Mr. Navarrete, I have never received what was orignally promised to me.

Joel
Oberlin, Kansas
U.S.A.

This report was posted on Ripoff Report on 5/24/2009 1:32:45 PM and is a permanent record located here: http://www.ripoffreport.com/manufacturers/future-steel-buildin/future-steel-buildings-future-9zaa9.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Order Was Shipped To Customer Complete as Outlined in Signed Purchase Agreement

AUTHOR: Future Steel Management - Markham (Canada)

Dear Joel

We have read your online complaint and in response we are simply going to reiterate our initial response to you. After investigating your claim concerning the insulation and connector pins and careful review of all the purchase documentation , we do stand by our position that these accessories were never included as part of the order originally negotiated nor were they paid for after the fact. Therefore we have in fact shipped your order in full.

We have always stated that we would be happy to provide you with any and all subsequent building accessories as a separate purchase should you wish.

But with respect to the order dated August 2008, per the findings by the Ministry of Small Business and Consumer Services, no further action is required on our part.

Regards,

Future Steel Management
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