Karate America
1400 millcoe rd
Jacksonville Florida 32225
United States of America
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Karate America Wont refund membership for daughter in hospice in a wheelchair with cancer Jacksonville, Florida
*Consumer Comment: Letter
2Author
4Consumer
0Employee/Owner
In January 26 2011, paid for a membership in full $6076.00 for my two girls ages 10 and 6. A few months later in June my oldest daughter was placed in hospice with renal cell carcinoma (kidney cancer). She is now in a wheelchair. I asked for a prorated refund as I am the primary caretaker and must be with my daughter at all times. It is now January 2012 and they have denied my claim for a refund.
Prior to this happening we were active participants. My daughters loved karate and I paid all additional dues faithfully including additional equipment. I am shocked and disgusted to see that despite this diagnosis Karate America continues to deny me a refund.
I am exploring the BBB and other agencies for some help. If I get no response I am going to the media to expose this disgusting injustice.
Their contract clearly states the contract will be dissolved under medical conditions.
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REBUTTALS & REPLIES:
2Author
4Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Concerned Parent - (United States of America)
SUBMITTED: Friday, January 27, 2012
POSTED: Friday, January 27, 2012
I hope your family will be OK. I just had a quick question in response. Is the problem that your other daughter will never do Karate again or is the hardship that the bills are piling up?
I imagine doctors and no time too work can be very tough. I feel your pain, but was just curious if the karate people were the real frustration or if your financial situation was the underlying issue?
Hope things work out for you.
#2 Update By Author
AUTHOR: Shocked at Karate America - Fort Lauderdale (United States of America)
SUBMITTED: Friday, January 27, 2012
POSTED: Friday, January 27, 2012
No, the issue is not about money. I entered into this contract for my two daughters. I took them every day and they received consecutive perfect attendance medals. The first day we missed class was when my daughter became ill. Now I am the caretaker. As much as I would like, I simply cannot leave my oldest at home so that I can take the younger to karate. It is not an option.
The contract explicitly states that it becomes voidable if the child is medically unable to attend. In this case my child is physically unable to attend. I never dreamed in a million years that I would be denied a pro rated refund of my money.
#3 Consumer Comment
AUTHOR: Steve - (USA)
SUBMITTED: Friday, January 27, 2012
POSTED: Friday, January 27, 2012
If what you say is true, these people are scum.
#4 Consumer Suggestion
AUTHOR: Vince - Dunedin (U.S.A.)
SUBMITTED: Friday, February 17, 2012
POSTED: Friday, February 17, 2012
I suggest you seek arbitration or legal help. It's spelled out in large bold print in their contract the reasons you can cancel. You can cancel if you move > 25 miles away from a affiliated school, or become disabled (for a $150 fee and prorated amount of services used so far). Sounds to me like you have clear legal justification to get out of the contract. Good luck.
#5 Consumer Comment
AUTHOR: zb420 - 91405 (United States of America)
SUBMITTED: Friday, February 17, 2012
POSTED: Friday, February 17, 2012
It should only take a letter from an attorney that you will sue to get action.
That should cost you about $250 depending where you live.
