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  • Report: #821304

Complaint Review: Massage Envy

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  • Submitted: Wednesday, January 11, 2012
  • Posted: Wednesday, January 11, 2012
  • Reported By: Nora — Tucson Arizona United States of America
Massage Envy
7645 N. Oracle Rd. Tucson Arizona United States of America

Massage Envy bogus contract Tucson, Arizona


1Author 0Consumer 0Employee/Owner

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After my first massage, I was hit with a hard sell of a membership while still vulnerable. I signed up for a membership after the hard sell, something I normally would never do. After my second massage, I discovered that there were extra fees involved: first the pressure to tip 20% is enormous, no matter what you think of the massage; second they wanted another $10 to apply my membership fee for 2 months ($90) to a facial ($49); thirdly they wanted another $10 to apply my membership fee to my husband for one massage, as a "transfer fee". This was when I had $180 on my credit from not wanting to go back there. Finally, my massage therapist hurt her elbow and has been off for 2 months, but they won't let me cancel my membership.

This report was posted on Ripoff Report on 1/11/2012 3:00:25 PM and is a permanent record located here: http://www.ripoffreport.com/massage-therapists/massage-envy/massage-envy-bogus-contract-76e19.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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