• Report: #404816

Complaint Review: Takemi Select Wholesale Outlet

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  • Submitted: Thursday, December 25, 2008
  • Last Posting: Thursday, December 25, 2008
  • Reported By: — Venice Florida
Takemi Select Wholesale Outlet
658 N Wickham Melbourne Florida 32935 U.S.A.

Takemi Select Wholesale Outlet Company takes my money, doesn't have item to ship and I've been begging to get refund to charge card Melbourne Florida


1Author 1Consumer 0Employee/Owner

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It stated on the website the chair was in stock and ready to ship, would be guaranteed by Christmas! I paid with my charge card on 12/7 and called back on the 15th asking if it had shipped. They said it's not in stock until Feb. 09. I said I want an immediate refund. The lady said she'd cancel the order and it would take 7-10 days for a refund. I emailed on the 17th and Mike said he'd cancel the order and a refund would take 3-7 days. I called again on the 23rd, and was told it was being done as we spoke and I'd get email confirmation immediately. I never did, and the charge hasn't been refunded. I've sent two other emails begging for a refund, and left voicemail to no avail as of yet. Bad sign. I need my $1800.00 back! This is a complete scam and rip off.

Sue
Venice, Florida
U.S.A.

This report was posted on Ripoff Report on 12/25/2008 9:54:34 AM and is a permanent record located here: http://www.ripoffreport.com/massage-therapists/takemi-select-wholes/takemi-select-wholesale-outlet-m6784.htm.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

Call your credit card company.

AUTHOR: Robert - Buffalo (U.S.A.)

SUBMITTED: Thursday, December 25, 2008

Call your cc company immediately to do a charge back. The customer service telephone number should be on the back of your card. Explain to your credit card company what happened and offer to send the emails you sent to Takemi and the emails you received from them.

Your credit card company should credit your account for the full amount.

Good luck.
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