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  • Report: #802881

Complaint Review: 800-MATTRES

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  • Submitted: Tuesday, November 29, 2011
  • Posted: Tuesday, November 29, 2011
  • Reported By: Howard — Stratford Connecticut United States of America
800-MATTRES
Internet United States of America

800-MATTRES 800MATTRES Inspection Fraud on Defective Mattress Internet


1Author 0Consumer 0Employee/Owner

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Avoid this retailer. King size Serta caved in and the inspector (who was one of the nastiest people I've met) indicated that the mattress failed because it had a stain and that the box spring was not supported properly. I watched as she moved the box spring off the center beam and photographed it, a totally dishonest move. The company stated that the warranty was invalid due to the stain and the fraudulently staged box spring issue. I'm going to small claims court on this one.

Just remember folks, when you're in the showroom of this vendor or on the phone, these eager salespeople who appear to be helpful turn into dishonest and disreputable thieves. This is not something you're expecting when you fork over hundreds of dollars to them for a product you think will be quality.

Buyer beware!

This report was posted on Ripoff Report on 11/29/2011 2:29:23 PM and is a permanent record located here: http://www.ripoffreport.com/mattress-manufactures/800-mattres/800-mattres-800mattres-inspec-f6102.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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