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  • Report: #791605

Complaint Review: Mattress1one

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  • Submitted: Monday, October 24, 2011
  • Posted: Monday, October 24, 2011
  • Reported By: UnSatisfied Customer — Lakeland Florida United States of America
Mattress1one
3760 US 98 North Lakeland Florida 33813 United States of America

Mattress1one Deceptive, Unreasonable, Unprofessional, Unscrupuless, Lakeland Florida


1Author 0Consumer 0Employee/Owner

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WOULD NOT RECOMMEND NOR SHOULD YOU BUY mattresS through MATTRESS1ONE.  I recently purchased a mattress through MATTRESS1ONE from the 3760 US 98 North  in Lakeland Fl.,  it has a 30 day comfort guarantee. I wanted to return it as I was not comfortable with it, as they have no other mattresses that I want or would like to "exchange" or purchase from them or their stores I requested a refund.   MATTRESS1ONE  apparently only permits upgrades to more costly mattresses and/or trade for equal value replacements and will not deal with UNSATISFIED CUSTOMERS.   According to  Matthew Carnegie Blackshear, Operations Manager, 1255 La Quinta  Dr. Orlando, Fl 32809.  They do not refund for purchases.  
 
MATTRESS1ONE forces you to keep the product you do not want (even when they have a 30 day comfort guarantee) or forces you to purchase some other product they offer and don't want.  They will not consider a refund even if offered a restocking fee.  
 
They do not listen to the customer and will not refund money no matter how dissatisfied they so. So send this to all you know, so they can avoid being ripped off by this company.    Send this to all you know.  Maybe then they will get the idea that one person can affect their business. 

This report was posted on Ripoff Report on 10/24/2011 3:45:34 AM and is a permanent record located here: http://www.ripoffreport.com/mattress-manufactures/mattress1one/mattress1one-deceptive-unrea-c51a3.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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