• Report: #377256

Complaint Review: Spring Air

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  • Submitted: Tuesday, September 30, 2008
  • Posted: Tuesday, September 30, 2008
  • Reported By: — Carrollton Texas
Spring Air
500 S. Falkenburg Rd Tampa Florida 33619 U.S.A.

Spring Air Warranty useless, 68 yr old grandmother sleeping on sofa due to slow or no replacement Tampa Florida


1Author 0Consumer 0Employee/Owner

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Mother Purchased new expensive Spring Air mattress in late 2005. Can no longer sleep on it due to the breakdown in center. Lack of sleep for months. Mattress Giant wanted to help, and warranty it but Spring Air said no and is making us jump through hoops.

We have sent in pictures, filled out all their forms, done everything they asked, TWICE but every time we call we get a different answer. It is to the ridiculous point now.

Last Monday we were told the report was finalized, a determination had been made and the letter was on its way but today they say they haven't done the report yet.

Sleep deprivation is serious. They should be ashamed!

Mom in carrollton texas
Carrollton, Texas
U.S.A.

This report was posted on Ripoff Report on 9/30/2008 9:07:09 AM and is a permanent record located here: http://www.ripoffreport.com/mattress-manufactures/spring-air/spring-air-warranty-useless-6-3qedd.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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