Report: #4040

Complaint Review: Bedroom Superstores

Submitted: Saturday, December 16, 2000
Last Posting: Thursday, January 03, 2002
Reported By: —

Bedroom Superstores

Phoenix Arizona U.S.A.

Phone: 602-439-0013
Web:
Category: Mattress Stores

BEDROOM SUPERSTORE, CUSTOMER SERVICE SUPERPOOR

2Author 0Consumer 0Employee/Owner

Rebuttal Box | Respond!

Respond to this report!
What's this?

Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Also a victim?
What's this?

Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Arbitrate
Set The Record Straight!
Repair Your Reputation
...the right way!
Corporate Advocacy Program

November 12th, 2000 I ordered the bed from the showroom in Phoenix, Arizona. It took them 34-days to deliver it! It took three reservations and a dozen calls to get it delivered, after they failed to meet their delivery dates. They would not provide a delivery window, just sometime between noon and six. It got delivered at 7:00 PM, and the company delivery persons left their garbage in the street, and scratched up my tile floors and painted walls. Upon setting the bed up they damaged it in two different location from being hurried and careless, and tired they say.

I have contacted a Alan English, General Manager and a Penny, who is a work associate of his and neither returned my six calls over two weeks. The damage promised to be repaired by the delivery people has been totally igonored.

Customer beware!!! Bedroom superstores have terrible delivery and customer service once they secure your money.

This report was posted on Ripoff Report on 12/16/2000 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/mattress-stores/bedroom-superstores/bedroom-superstore-customer-s-43347.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Bedroom Superstores

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Report & Rebuttal

Respond to this report!

What's this?

Also a victim?

What's this?

Repair Your Reputation!

What's this?

Arbitrate

Remove Reports?
No! Better yet! Arbitrate to set the record straight!

REBUTTALS & REPLIES:

2Author 0Consumer 0Employee/Owner

Updates & Rebuttals

#1 Update By Author

Complete mattressmismanagement

AUTHOR: - ()

SUBMITTED: Thursday, January 04, 2001

I have gotten seven calls in two weeks from a Jim, Cy, JoAnne, Nickolaus, and a Jason. All are employees of the Bedroom Superstore Warehouse or Showroom. They all want to deliver to me either a complete bed set, or nightstand, or simply a boxspring.

Problem is...I never bought a nightstand, they delivered the complete bed over approximately a month ago. I have asked for the manager and spoke to him and he was no help. Nickolaus put me on hold, and came back and admitted he did not know what was going on.

They moved their warehouse, uprooted their computer system, and are lost. Guard your credit cards, shop elsewhere, because this company will harass you with absurd incompetence. One hand does not know what the other is doing.