• Report: #241928

Complaint Review: Dormia

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  • Submitted: Monday, April 02, 2007
  • Last Posting: Saturday, September 08, 2007
  • Reported By: — Dunedin Florida
Dormia
8214 Wellmoor Ct, Jessup, Maryland 20794 U.S.A.

Dormia , Which Bill Under Advanced Comfort IF YOUR BUYING A BED I WOULD NOT SUGGEST DORMIA!!! THE BEDS ARE NOTHIGN LIKE THE SHOW ROOM. Jessup, Maryland Nationwide


1Author 0Consumer 1Employee/Owner

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The mattress was deformed, the base was stained, the legs were unstable, and the delivery company they hired were unprofessional. Not to mention the bed they delivered did not feel like the bed in the show room what so ever!!! I would not suggest buyig a bed from them. $4,000.00 down the drain.

Jason
Dunedin, Florida
U.S.A.

This report was posted on Ripoff Report on 4/2/2007 9:26:22 AM and is a permanent record located here: http://www.ripoffreport.com/mattress-stores/dormia/dormia-which-bill-under-adva-d898a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Dormia Takes Great Pride in Our Mattresses

AUTHOR: Jim - Jessup (U.S.A.)

SUBMITTED: Saturday, September 08, 2007

Dormia takes great pride in producing specialty beds that will help provide you the ultimate in mattress comfort resulting in the most satisfying and restorative sleep possible. We do this with innovative design, hard work, and by being honest with our customers. With more than 20 retail stores and a national internet call center, unfortunately, you will have some unsatisfied customers. Unfortunately, I cannot directly address this specific complaint because no information was provided allowing me to do so. I would welcome the opportunity to further look into this situation and hopefully rectify it (if warranted). Our beds are designed to enhance the sleep of our customers, and we do our very best to provide the best sleep and customer service experience possible.

Sincerely,
Jim Stanco
V.P. Sales
Dormia
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