Dear Sir or Madam,
We are sorry to learn that
you were displeased by your experience with Cambridge Who’s Who. It is our
priority to address your concerns. We stand behind the statement that there
is no cost to be included in our online registry; however, in most cases, once
an individual is approved for membership, they choose to take advantage of our
premium personal branding and networking resources by enrolling in a paid
membership program. The products and services associated with our memberships
programs are designed to help members successfully
brand themselves, and gain opportunities for career enhancement or business
development. Like all companies, we must charge for the creation and delivery
of these products and services, as it is not free to produce them.
We also stand behind the legitimacy of our organization; there
are many professionals, executives and entrepreneurs who also view Cambridge
Who’s Who as a legitimate business, and certainly not a scam. They have
experienced success utilizing Cambridge for business-to business and
business-to-customer networking, and for communicating with others who share similar
interests and goals. To hear some of their feedback, please watch the Cambridge
Who’s Who Member Perspectives Video: http://www.cambridgewhoswhoconnect.com/video/cambridge-whos-whor-member.
Please be aware that we are actively making efforts to
improve customer relations, provide the best service possible, and take the
necessary steps to resolve all complaints. To
begin benefiting from our products and services, we recommend that you log in
to the Cambridge Who’s Who website (www.cambridgeregistry.com)
with the personalized username and password that were included in your welcome package.
We also recommend that you create a profile at (((Redacted)))our online networking platform.
We apologize that you were
unable to speak with someone when you attempted to contact us in the past. Please
contact our customer service department by phone at (866) 933-1555, ext.
5105, or via e-mail at customerservice@cambridgeregistry.com. Our hours of operation are as follows: 9
a.m. to 5:30 p.m. EST, Monday through Thursday, and 9 a.m. to 5 p.m. EST on
Fridays. We look forward to helping you resolve this matter and begin
maximizing your membership value.
Sincerely,
Cambridge Who’s Who
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
